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December 2023 by Ms H.
Horrible horrible customer service.. The guy constantly has an attitude as if you're bothering him when you enter the store. He huffs and puffs and says things like ohhhh God under his breath as if no one can hear how rude he truly is. He lost my package and then writes a long drawn out excuse as to why I cant enter the establishment anymore...personally who gives a crap about going to a place where they lose your packages and then turn around and blame the customer....I wasnt planning on going back to the store after the horrific customer service I received anyway. I need to be able to trust that things get where I need them to go without someone trying to shift the blame for effin up
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December 2023 by Kendall Moon
Do not use as an access point for package pick up. Owner told me that he does not offer that service even though his business is listed as such. Gave me a hard time to receive my package.
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September 2023 by Ed Mayer
The owner went above and beyond to help with a complex issue... Hands Down exceptional service...
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August 2023 by Becca Pagels
Live and trolley and just discovered this spot- so convenient for every type of mailing or returns you may want to do. Highly recommend!
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August 2023 by Learningone001
I love you, Steve....you are the best in Trolly Sq. Fast and efficient seevices.
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July 2023 by Ana P
Steven (I believe that was his name) was very kind and helpful. I had an appointment and was promptly attended. Overall pleasant experience and would recommend this location.
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July 2023 by Ana S
Steven (I believe that was his name) was very kind and helpful. I had an appointment and was promptly attended. Overall pleasant experience and would recommend this location.
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April 2023 by Angela Woolsey
Very helpful & consistent. I’ve been using this store instead of my local usps for years & also anytime I need a key cut. Very trustworthy.
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February 2023 by Woody D.
Response Gail B. Hello Gail.. Im very sorry for the bad experienced you had in Mail Express..We are trying to improved to the upmost of customer satisfaction..We it comes to business.. nobody is perfect.. but there is always for room of improvement and we are certainly going to go there ..I appreciate the comment and we will correct this matter..Sorry for the mishap.. Yours truly Woody P. Mail Express
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November 2022 by Richard
Stay away from this place. I dropped off a $2200 guitar there for a Fedex return delivery and the owner didn't give me a drop off receipt as required by Fedex. FedEx lost the delivery and I am out $2200 since I have no proof. Ouch!
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November 2022 by Kathleen Wright
Always appreciate Mail Express for convenience, efficiency & friendliness!
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August 2022 by jak shadows
Owner was friendly and competent! I'll definitely go back!
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March 2022 by Spencer Edward
The service here is very friendly, understanding, and took extreme care packing up my shipment. He helped me ship a package internationally, there was no upcharge, it was the exact price the post office gave on the website. He even followed my visit up with a call to get some more information for customs. I will certainly be back the next time I need to ship something. Thank you Mail Express!Update: I have returned several times and had wonderful experiences each time. Thank you Mail Express!
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March 2022 by Chen Du
For everybody’s information, this location closes at 12 pm on Saturday instead of 2 pm. Google has not updated that yet.
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February 2022 by Betty Pont
I can always depend on this place.I H A T E going to the Lancaster Avenue Post Office ! I can go to Mail Express and get something shipped & know the item will get where I need it to go "On-Time".. Thank You for being there. So easy to get in and out.
