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November 2023 by Christiane M.
Total inside out vacuum inside and out windows dusting . Wheels and brake cleaning . All excellent.Last visit there a special man came out to make sure I was happy with the tires since I thought it could use more cleaning. He worked so hard to do it. I was completely satisfied. So happy that I have a membership do I can go as often S I want in a months time. So worth it.
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November 2023 by Shan
Feel guilty sending my car through a tunnel wash because you get dirt that rubbed off of other cars damaging your clear coat, but my paint doesn't seem worse for wear. Shiny and clean exterior, the service was also performed very quickly and by hardworking employees.
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October 2023 by Lydia Nixon
Not a fan. Paid $35 obviously as charity, because I did not get the service I expected. The employees are more interested in talking to each other than doing work. I had to ask for one of the workers to actually wipe down my middle console...it wasn't touched. They don't dry the car properly which has left my windows looking horrible. They also didn't wipe down my dash. Not sure what they have in those spray bottles but it's not to use on the cars. Not impressed, I'll pass next time so should you
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September 2023 by Cynthia S.
Went today (9/16/23) to get my car washed. It had bird poop on it and the car wash did not remove any of the bird poop. Terrible job. I didn't buy the cheapest wash, I bought the superwash. This service is not worth it. I came home and rewashed my car with much better results. I will never return to this business.
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September 2023 by B A
Paid $35 for "Full service" (car wash+wax, vacuum, wheels and tires).Photos don't clearly show all of the fuzz, dirt and stuff left over after they were "finished".Taking it home to do it right.
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September 2023 by Walter Graham
Renovation or? Cashier replaced by outside drive thru lane kiosk. Inside shelves and goodies are gone with just sad dim hallway left. Fortunately, the wash was still good and the workers did a good job.
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August 2023 by Glo J.
PAID 35.00 for car wash at Magic's on kirkwood Hway in Wilmington on 8/28/23. About 4 to 5 people wiped it down and vacuumed inside. Left a 5.00 tip. When I arrived home, iPhone missing from under a book in front seat and interior back was not vacuumed. Next day, I returned to talk to manager and show him interior. He was rude and very defensive and said his guys earn over $1000.00 a day and do not steal. He sounded ridiculous. I WILL NEVER GO TO MAGIC CAR WASH AGAIN!!
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August 2023 by Vasudha B.
Total rip off. They charged me $42 for a car wash and then told me I had not paid for vacuuming the car. I asked for inside cleaning (paid for inside cleaning) which typically includes vacuuming. when I asked them they were extremely rude. Poor service..
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August 2023 by Murat Tamer
As the name is the same, I thought it was the same as the Newark location but it was a total waste of money.All the buttons of my car have been pushed with lots of errors. The windshield is not touched, The car is dirty. And also the seatbelt was on without a person, I did not realize and when I sat, I hurt my belly hard. I will avoid this location for sure. Oh! I forgot to say that they also broke my wireless charger. It is not moving:(Service time: Monday 21st August 8.50AM
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August 2023 by S F.
My experience with Magic Car Wash of Wilmington off of Concord Pike has always been a positive experience. Th manager Dan has been nothing less that Great! The last time I visited the car wash he not only made sure my new car was cleaned properly inside and out but offered the organization that I work for a donation of kid friendly craft items. As this new school year starts I'm excited to share with my class all the new crafts and gadgets that were donated to us THANKS TO THE MAGIC CAR WASH
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August 2023 by John Williams
Canceled our two monthly memberships after they closed early two days in a row on me even after I called to confirm they would be open until 6 PM this evening so I could come in and buy a third monthly pass for another vehicle, and then when asked why they are closing early Dan the manager stated his watch says 6 PM when it was not. This sort of lying and disrespect on top of closing early and the mediocre at best service was the last straw. I would give negative stars if I could. I cannot and will not support a business that disrespects and even lies to its customers. We have been loyal customers for many many many years and it all ends today - another more deserving business will get our support.
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August 2023 by John
I've been with Magic going on 6 years now and have been on their monthly membership for a year now, best way To go. Service is always great, employees are very pleasant. Excited for the changes, place is really coming together....
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August 2023 by Wesley Sturgis
Good car wash with many levels of cleaning available. They vacuum and hand dry and clean interior windows. They have memberships for sale.
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July 2023 by Tim E.
First & last time customer. Stopped in to get my truck washed & got the #1 package. Cost $22 since it was a truck, and I must say it was the worst wash that I've ever paid for.
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July 2023 by Devon S.
It took them all of two minutes to wash, dry and vacuum my car and it shows. They left so much crumbs and debris in the car. Save your money and go elsewhere.
