-
October 2023 by Melanie Thompson
I gave two stars because the employees were kind and friendly; however, I paid $30 dollars for an "Ultimate Full" wash and was told that included the interior being wiped down; however my dash and console had clearly not been touched and neither was the inside of my windshield. I had also put a 20% tip in the mailbox. I don't understand how at least 6 people "worked on my car" and no one completed the services I paid for. Waste of money. I won't be returning.
-
October 2023 by Steven Mason
Excellent service and shine every time! Keeps my car’s paint job looking new!
-
September 2023 by Andrea Klenotiz
I tend to let the rain wash my car, but Fate landed me at this business when I had car troubles and desperately pulled off the road. I was somewhat blocking their entrance and expected to be apologizing profusely to angry employees before I could get my vehicle moved. But these guys here were SUPER nice. They went through pains to look for gasoline (which I thought was the problem, but was not) and got me directions to the nearest station and one hung around to try and diagnose the problem when my husband came with gas. Excellent humans work here!
-
August 2023 by Peggy Payson
I have been a member for a while, today I took my husband’s car through… I had to ask for a cloth to wipe down dash and console. Nothing inside was wiped down. I came back and vacuumed it out because it was not done. I have been a long time customer but today that ends. $25. Plus tip. AND I did most of the work. Made me sad. Appears to be when this manager is working!
-
August 2023 by Ayesha Edwards
There are pros and cars to all services rendered however, the best thing a business can do is be empathetic when listening to you, and getting to a solution to satisfy your needs! I love this car wash because they are always friendly and do their best to make sure you are happy when visiting. The manager Dan is a great guy! Always genuine and caring. They work hard at this location. Not saying others aren’t hard working as well. I only have experience at this one. I’m sorry I had to cancel my membership. The only reason I did is because of the geographical change in my life! Other than that I would have been #MajicCarWashForLifeServices: Auto detailing
-
June 2023 by Robert Masten
I used to love bringing my car here. For $50.00 this car wash would do the works and spend at minimum 30 mins cleaning my car. Those days have ended, they’ve discontinued the works wash, and now for $35.00 they’ll spend 5 mins on the inside of your car and it will be no cleaner than before you brought it. I even tried paying them extra today to wash the mats and was told the manager is considering discontinuing that. They also now like to push their membership service where you can get unlimited of their inattention for a monthly fee. This place is no longer worth the money, explore other options, or overpay for a half clean car.Services: Vacuuming
-
June 2023 by Sharon Snyder
I paid for the top service, $35 because I was told by a kind gentleman that helped me out, that this level covers windows, vacuuming, wiping down dash, under carriage and general car wash. When they were done, sand was still all over my vehicle. I questioned this and was told that they can’t vacuum sand or dog hair however I could use their self service to clean it myself!!! So I paid for a service and was told to do it myself! Stay away from this place, horrible! The only reason I rated a 1 star was my wheel rims were done well!
-
May 2023 by Maryann Summers
Saturday morning I went out to my car to get ready to run errands, it looked like the birds had had a field day on the car. ?..So I drove to the Magic Car Wash on Kirkwood Highway where Dan had our cars cleaned weekly for years. I got in line and looked ahead and realized they must have done away with personnel and revamped to an automated system. There was a lot of sun glare on the ala carte machine and I was having trouble reading the prompts. I finally waved an attendant over and asked for help. The first thing he said was, “lady you got to read”, I told him I already knew how to read, and tried to explain about the sun glare, he didn’t want to hear it, I was offended by his rudeness. I told him I just wanted my car cleaned, nothing exotic or complicated, finally ordered the “Ultimate” for $24, taped my credit card and moved forward in the line. Going over to get in my car after it was wiped down, I opened the door, and noticed no one vacuumed the interior. I questioned the attendant and he called over the manager who told me what I chose didn’t include vacuuming and cleaning the interior. He said with arrogance that I should have known to choose that option at the machine. My first thought was he would have never spoken to Dan that way because he would have never gotten away with that attitude. I don’t patronize businesses that do not know how to speak or service a customer, there are far to many people who just accept it and move on, not me!!!Service: Delivery
-
April 2023 by April Hall
I don't know if the place changed management or what. I used to pay $35 plus tip for The Works and they would spend a good half hour cleaning the inside of the car. Vacuum the floors and seats, remove the mats and vacuum underneath, wipe down the interior dash, doors and seats, clean the windows and give you an air freshner. Today I paid the same and they just ran it through an automatic car wash and then wiped the windows. This place had great service and a cute store you could shop around inside. Now it's all computer automated and a total waste of money. What a shame.
-
April 2023 by Scott Powell
Just left and this was the worst car wash I've ever bought and paid 35.00 for. I feel ripped off. Dust on dash and console everywhere, not vacuumed well, rockers not wiped and glass smudged....go elsewhere. Complained and I was told none of its included for 35.00. That is supposed to be their best wash. So the manager then says we only wipe it down inside if we have time....duhhhhh that's what I paid for ! Last time they damaged my truck mirror and refused to fix it. Figured I'd give them another chance...never again!!! See ya Brian!!!
-
April 2023 by Ben LePage
Originally put a 5 star review because the car was clean. Upon further examination, there are several scratches on my dashboard from them hand drying it. This is very disappointing considering the car is 4 months old with less than 4k miles. One scratch goes right through the speedometer so for the rest of the cars life I get to be reminded that I actually paid to have someone scratch my first new car.
-
April 2023 by Anne Gitney
First time at Magic Car Wash turned out pretty well. After paying $22, my car, inside and out, was pretty clean. The carpet could have been vacuumed a little better. That's the reason for the 4 stars.
-
April 2023 by Michelle Waczynski
They did an okay job, but when I got home I checked and they left dirty rags in my car and left them in the back between the door and the seat. So that was annoying. Haven't been back since. This happened a year ago. So not sure how they are now. Car washes like this place are more worried about the speed of their work than their quality of work.
-
April 2023 by Michael F. M.
I just left Magic Car Wash on Kirkwood Hwy (De , I couldn't believe what a terrible job they did. I called immediately and complained about the service, my windshield still had bird residue, the floor matts were not vacuumed and they didn't even wipe off the dashboard. I was told bird residue needs doesn't always come off the first washing and I need to wax my car, the car is 11 months and is garage kept I have always had my cars washed at this site, this will be the very last time I go there. I just wish I could get return all the Gift Cards I have. They said I couldn't return them. HORRIBLE CAR WASH! Liz M
-
February 2023 by Tiger C.
Really disappointed with Magic Car Wash. we moved to the area in the summer of 2022. Brought the SUV in for a wash. The crew did an amazing job. For the next 4 or 5 visits the crew was consistently good. However, by January/February something changed. We will no longer go back. We paid just under $50 a month because the crew was consistent in cleaning the car. Now, three strikes and they are out. Shame that they no longer put pride into their work and deserve my monthly subscription and generous tips. I bought them all a dozen plus ice cold cokes from their own car wash in the scorching summer because they were so good and it was so hot for them working outside. Tipped them consistently $15 to $20. That crew must be gone.
