Lowe’s for all of your home improvement needs. Stop by the local Wilmington, DE Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! The staff at Lowe’s in Wilmington are known for being helpful, friendly, and knowledgeable. Customers often praise employees like Joe, who goes above and beyond by walking the store to assist with projects and even helping with discounts on sale items. The store is well staffed, making it easy to find assistance quickly, even during busy times. Employees are proactive and eager to help, which stands out in today’s customer service landscape. Special mention is made of Ron in the plumbing department, who is patient and helpful, guiding homeowners with no plumbing experience through assembly and alternative solutions. The store's cleanliness and well-stocked shelves are appreciated, making it a better choice than competitors like Home Depot in nearby areas. The staff’s knowledge surpasses others, though some feel customer service could be improved further. Customers also highlight positive experiences in the appliance and paint departments. MJ in appliances is friendly, humorous, and efficient, helping customers find the right refrigerator quickly. Frank in the paint department provides detailed information and a cheerful attitude, helping customers make informed decisions. Overall, Lowe’s Wilmington offers helpful staff and a good shopping environment for home improvement needs.
Great service from placing order at appliances dept to check out.
November 2024
Ron in the plumbing department has been very helpful. I am just a homeowner with no plumbing expererience. He helped me figure out the best way to assemble a shutoff valve and helped me find an alternative when the 1 part I needed was out of stock. He is very helpful and patient.
October 2024
This store has everything, and great service, 👍👍👍🏆