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June 2024 by DuberMary Toro
Special needs person went for service and technician had an attitude when asked to help with kiosk.
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June 2024 by Heather H
Typically a great small Labcorp site - less busy, less crowded, prompt. However i was just declined checkin service at 1322 - they close at 1330. I had my lab order, ID, and insurance card. The person actively checking in in front of me (the only other visible client) had none of those items ready, and was actually trying to fax them over at that instant. I was politely referred to a location several miles north. I was on foot at the time...so, overall, not a good experience this time.
In fairness, the staffing acuity might have been that one individual at the time I randomly happened by this friday afternoon. And perhaps overtime is not (but should be)allowed for these types missed patient service opportunities.
Or perhaps this site could re-evaluated to offer slightly longer working-weekday hours, given its convenient location a jacket to a large medical complex (without lab techs onsite in that building)? And given that another potential client walked in just after me - someone who was also presumably turned away. #service #TGIF
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March 2024 by John C
Walk-in Bloodwork. Was quick and painless.
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February 2024 by Michele O
I have gotten quite a few tests done at this facility and always have a good experience. But a couple weeks ago I was really impressed with how patient and kind the workers were. I had chemo years ago (no port - biggest mistake) and my veins are scarred and it is sometimes very difficult to get a good stick that flows. The lady tried a couple times and couldn't get enough blood to flow, then got someone else to come in and help. They were able to get it. I am pleased with their approach and their skills. I know I am trouble when I come in, some days worse than others (if I forget to drink enough water the day before), but I can count on this team doing a good job and maintaining a professional demeanor.I find everyone I encounter there to be pleasant, and the wait time is usually minimal (but I do typically try to make an appointment which helps).
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July 2023 by carol apanowicz
I'm the Only 1 in facility, I interrupted their chatting session, they acted like I was bothering them. She jammed me so hard, WTH????
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July 2023 by Eugene Wasnetsky
I never make an appointment. I walk in, scan my id, follow the prompt, sit for a while and get called. I have my paperwork and id in hand. It's completely flawless and simple if you have your stuff together. Not being a dbag and having what you need and covering your bases makes life easier, not just here but in general.
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April 2023 by Tom Reidy
Very pleasant experience. Shakira was skillful and personable. Made my trip enjoyable.
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January 2023 by Jessica Volk
The staff and phlebotomists at this LabCorp location are great! They are patient, kind, thoughtful and want you to feel as comfortable as possible. I am someone who is very apprehensive towards the whole process of getting my blood drawn, but I feel very taken care of here. They make the entire process as painless and efficient as possible. I travel a bit farther to this location given the positive reviews and my positive experiences to date and plan to do so going forward!
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January 2023 by William Wilson
I always have a positive experience getting bloodwork done here but do have one complaint. Please offer me a regular bandaid or at least a different kind of tape, the stuff you use nearly rips my skin off and leaves a terrible mark.
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November 2022 by Melissa Ito
The absolute fastest and most seamless, painless blood draw I have ever experienced in my life. Lots of folks waiting who didn’t seem to make an appointment in advance… definitely make an appointment before u go
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October 2022 by Brandi N
I have been to numerous Labcorp offices across New Castle County and I have never had a negative experience until I visited this location. Despite properly preparing for my appointment by making an appointment on the Labcorp website, and arriving 15 minutes early for my 1:00pm appointment. I waited for over 40 minutes to be told my 1 hour long test could not be completed. They allegedly called and texted me prior to the appointment to inform me of this but could not share what number they reached out to. I left in a rage when I was told "Since you have knowledge of how long the test would take, you should have saw we closed at 1:30pm and changed the appointment."Mistakes happen. Glitches in the system occur that are out of our control. To take no accountability for the 40 minutes of my time THEY wasted and to put the responsibility on me to disregard a previously made appointment through the website (Is your website not a credible tool?) and do my own research was abrasive and not appropriate for the circumstances. I would not recommend this location to anyone and I will not return.Please Note: The manner in which they treated the elderly woman in front of me was equally disturbing. That is her story to tell.
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October 2022 by Ali Rathburn
Was able to wait in my car and check in online. I only waited less than 5 minutes. I was taken right back to the room and had my blood drawn extremely quick and painless!! I wish every appointment was like this; in and out. Thank you for being so efficient but still careful and accurate!!
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August 2022 by Vickie Robinson
Easy check-in, quick service, competent.
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July 2022 by Deidre Mercer
The "Staff" gets 5?'s. Excellent, patient, comforting, knowledgeable.?My only complaint is with the Bathroom. If you have to leave a specimen, there isn’t a designated place to put your purse.No hook or shelf.I don't want my purse placed on the floor, in the sink, or on the toilet "lid".A sturdy hook would be excellent!The staff is fantastic!
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July 2022 by Thomas Woodall
Got here early and tried to use their automated check in. Lengthy process which ended in an error and had to check with front desk. Took longer than I thought. Staff was kind
