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October 2023 by Teresa
We had a very good experience while shopping for our bedroomFurniture at Johnny janosiak in Delaware. Patrice was our sales associate and she was excellent. She knew the answers to all our questions and she was a pleasure to work with.
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September 2023 by Kenneth Matlusky
Tina Marie and Danielle gave great service and were wonderful to work with.
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September 2023 by Christa Reynolds
Patreece was very helpful with our order. She a lot of her took time to go over furniture details and pricing with us.She was very accommodating with our order changes and getting answers to all questions. Very professional and very friendly too!
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August 2023 by Myra Jones
Ms. Danielle was wonderful ! She was very kind and patient; I really enjoyed my experience. She offered me a variety of choices, and she was very professional and knowledgeable. Thank you ms Danielle.
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August 2023 by Elizabeth Alcamo
Bought a table and chairs I was in love with. It came damaged. Now they are asking us to drive to Newark (over an hour drive) to pick up replacement parts after telling us originally they could deliver it. They advised they will charge to deliver, feel like they should cover that since it came to us damaged. They also are going to have someone paint over all the dings in the table too vs replacing. Super disappointed in quality and customer resolution
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April 2023 by Ericka D
Service in store was great. Ordered 2 beds and a dresser. Dresser came damaged. They didn’t take it back while they were still there. Driver said they would send repair man or exchange if not fixable. It was chipped, they agreed to replace later after sending pictures. The problem is I ended up having to take off of work 3 additional work days and still didn’t get a new dresser. They set delivery dates for new dresser to be delivered and each time it was chipped or damaged. Notes were supposed to be added to check item before leaving warehouse. The driver actually called me a hour before last attempt because he noticed damage before they even arrived at my home. So all together 4 damaged dressers and I finally gave up and got stuck with original damaged one and lost 4 days of pay. When you pay for new furniture, you really don’t expect to get chipped scratch and dent items with black marker used to cover blemishes.
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February 2023 by BJONESADVENTURE
Bought an Ashley table 40% less than the Ashley store in the same complex! The same table next door. The collection and styles are wonderful. The prices are unbeatable for new furniture. This will be my go to place for furniture.
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December 2022 by Janice Buckwalter
I bought furniture needed for downsizing to a condo. The move was delayed by several months. Ricky and the team were very understanding about the delay. A problem discovered after delivery was personally resolved by Ricky. Fantastic customer service and quality furniture!
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December 2022 by Chris E.
We ordered furniture in March 2021 and spent over 4 hours with the designer at Johny's in Wilmington DE. We thought that she was very helpful at first until after it arrived (one year later which we knew) but the set up of the sectional was totally incorrect. We had to go to the store to pick out another piece so it would fit properly and we were told it would be another year. It arrived on Wednesday before Thanksgiving (exactly 7 months after ordering) and the piece that was delivered was totally incorrect. When you sit on the couch you are facing one and other. We have complained and basically have gotten nothing out of the company. It is pathetic that we sent over $5000 in brand new furniture and there is no compensation from this company. We will be filing a civil lawsuit since we need to reorder another piece for the sectional. We want this company to pay to make this right!!!
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October 2022 by Rachel Ruger
Had a wonderful experience purchasing a couch and chair set. Our salesperson, Danielle, was very knowledgeable and helped us to find just what we needed. Tracy, in the financing department, was also very helpful and took the time to explain everything to us. We’ll absolutely be back!
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September 2022 by Sara Weller
I walked in looking for a very specific chair for my bedroom and also for a Murphy bed which I really didn’t think I would find. Low and behold, Ricky Paquette was able to nail it for me! He took me right to a perfect chair for my bedroom and then showed me a Murphy bed that is perfect for my spare bedroom. Great job, he worked with me throughout and I appreciate the great service he provided as well. Thank you!
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September 2022 by Donna Lee
Just had to write and thank Matt Young for an extremely pleasant experience! Also the delivery guys they were so prompt and polite. The whole experience down to the lady on phone was a 10 experience. We will be back. Thank you so much.
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August 2022 by Crystal Jones
Ricky was an awesome help and so friendly!!! I walked in and within 10 minutes he helped me find my living room set, as a hot buy . Highly recommend
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August 2022 by Ganeshkumar Venkatesan
Happy with the purchase, Had issue and reported within 72 hours and they took some weeks to schedule the appointment for fix but it’s resolved now.
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August 2022 by Christopher McDevitt
Purchased some furniture last night at the store in North Wilmington DE and could not have been happier with our experience. Our salesperson Imani was very patient with us and very helpful. James the finance gentleman was very professional and he even shared a caramel salted cookie with me :-). This is the place to go in the area for furniture as we have been at several of the competitions and they were not even close to Johnny Janosik.
