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February 2024 by Tom Gottlieb
I pulled up was first in line and they took somebody else that pulled up after me first. Will never come back here, reasons pep boys is better.
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January 2024 by Tristen _
Every time I come here the store is clean and smells good. The guys here are super fast and efficient. Very professional and great customer service. This is the only jiffy lube I will ever come to. Thanks guys.
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January 2024 by Laura Estrada
Worst service ever! I went to get my rear brakes and rosters replaced for my Honda civic 2016 (has sensors, basically an electronic system) they messed up a sensor and damaged it totally! When they had already charged me!! They told me to come back the next day, and that they were going to fix it, never were able to fix’s it. They took a car in knowing they were not trained enough or capable of proving a quality service. We demanded to get it fixed and they still had the audacity to say we should buy the piece THEY BROKE. I recommended to not take your car here if you need similar service. I’m highly disappointed, wish they would take more responsibility, now I have to pay double the amount to get my car fixed.
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December 2023 by Melissa Evelyn
I didn’t catch the name of any of the men working on my car today. But they were all very kind and helpful…the whole crew. I saw them back there huddled around my engine, they took the time to do a quick fix to get my heat working. They didn’t have to but he went the extra mile and it was very much appreciated!! It meant the world to me I have a young son and was stressing about my car being cold.Thanks!!
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November 2023 by Cody Kendall
Over filled my oil. Spilled oil in my engine and didn't clean it. Forgot to tighten my skid plate boars. Also toke an hour and 30 min before I finally left that place. I would think twice before ever bringing your car to this location. I shouldn't have had to pay for this horrible service.
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November 2023 by Mandee Wentzel
Disappointed today. They were honest that they were low on staff. That wasn’t the problem. Wanted to charge me to replace my cabin filter. I just had it replaced 3 months ago, which tells me they never looked. They also told me my engine cover was missing, little did they know, I don’t have one - checked with my dealer. Then, after my car was done, they left the door open, while it was raining. Everything was wet when I got in. I never had issues there before, but I promise I won’t be back.Service: Oil change
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November 2023 by JK Schwehm
I have tried several oil change places this is fast and professional. I will stick with this shop from now on.
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October 2023 by Tyler F.
They are honest and hooked it up when I thought I had a leak, they did the inspection and refilled what I had lost and didn't make me feel pressured to buy other stuff. I would recommend this location to anyone.
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October 2023 by Michaelangelo R.
Good attentive service. Great inclusion Of community, people of color in different generations.
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September 2023 by Virginia Lo 757
Tymier is the man!!! Great customer service, fast, and efficient. I'll be back without a doubt.
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September 2023 by Christina S.
HORRIBLE. Don't go here. They WILL RIP YOU OFF. Last visit in July I asked for a high mileage oil and they gave me conventional and charged me more. Shows it right on the receipt. Of course I had no idea because I'm a trusting person and a women who doesn't know anything about cars. I only found out what they did as I was speaking to my bf about getting an oil change and he told me not to go to Jiffy Lube because they rip people off. I showed him my receipt from July and he told me they used conventional instead of synthetic high mileage. I'm so pissed right now!! I already knew they overcharged but I went for convenience. I at least thought they would use the oil I asked them to considering they charged me more than the regular oil change.
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July 2023 by Rajeev Kohli
This place had good employees , alas not anymore ! The current guy over there is extremely rude and refuse to honor online coupons which I have always used .The man claimed I can only use coupons if I use the oil what he recommends! Guess will have to start looking for other options ..Service: Oil change
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July 2023 by molly warhol
they were awesome! i gave them a whole grocery list of things i needed done because carvana sold me a pretty janked up car with a lot of problems, and i was out in less than an hour! replaced brakes, did an oil change and helped with many other things - feels like a brand new car! they also helped with a cosmetic problem and popped it back in just because they wanted to! so friendly, so fast, and overall great service. it was expensive if you’re talking numbers, but they did a fantastic job and did a LOT of work, and it’ll last a while (until next oil change?) - so it was totally worth it. very professional, and i will be back here every time i need something fixed. i even tried to tip them but they wouldn’t accept it. thank you !!!Services: Brakes
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July 2023 by Yahna Wilson-Talley
Jiffy Lube on Kirkwood highway. The man who claimed he was a the manager was nasty and disrespectful. No one asked if I wanted blended oil so I was asking the young man how the total amount came to so much. The young man with the dreads was very nice and started to explain when the other man came in and said "is there a problem" with his face twisted. He came in with an attitude before even knowing the story soni was instantly defensiveThen was arguing with me, the customer and kept saying "sorry you are having a bad day" no my day was fine until I came to this store and had to deal with his attitude. This experience left me feeling angry and disappointed by his unprofessional behavior and belligerent attitude. He was combative and argumentive towards me and made me feel uncomfortable as a woman.I will not stop at this review. I can assure you that I will contact the District Manager.
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July 2023 by Uncle Devon
The staff was great the service was good but what made it bad was the unpleasant attitude of the manager. No smile, grumpy and you can tell his employees don't want to work for him. He was upset the gentleman before me only hand 100 bill and he had to get change. When I asked about my coupons He tried to lie a say its for cash only. But when he left his employees honored it. My option is to fire Thomas because he is a cancer to the location. If he don't like the job quit buy don't have a attitude to the people that paying your bills.
