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“José was nice and helpful. The only thing I wish I was told (not sure if he knew or not) that my phone didn't come with a charger just the cord so I couldn't/can't use my new phone until I get my charger delivered. I hope it was unknown or just an oversight if not it would have been nice to know. Other then that I've always had a good experience here.”
10 AM - 8 PM
4735 Concord Pike, Wilmington
Internet Service Providers
“I had such a great experience there today! Larelle and Tiffani were excellent! I had switched from Verizon and they made sure I was given the best service! They went out of their way to make sure I was happy with everything and explained everything as thorough as possible! I highly recommend this store!”
“Loved the service I received from the two ladies who were there. They were really nice and got me in and out at a considerable amount of time and I will definitely be recommending people to that store 💯.”
“Working with WhyFly has truly been an excellent experience or as they would say awesome.Always willing to help even lend a hand when needed, I needed plenty of help.”
“The team was incredibly helpful and quick getting me set up with Xfinity mobile today. Fab, in particular, made it so easy for us to switch from another carrier and get our new phones set up. Would highly recommend Xfinity and this location.”
“We came in to upgrade an were assisted by Paul. His customer service was great. He was thorough but not pushy an very transparent about everything from cost to products. Best service I've had at a Verizon store”
“Wonderful experience with Alex at this location. I've been a Verizon customer for 14 years and have seen the full range of customer service, good and bad, but I was extremely pleased with my visit today. I stopped in the store because I had a very technical question on a decade-old plan that I was sure would not be answered over the phone, and was banking on finding a veteran employee in-store whose brain I could pick. Alex was exactly that employee and went above and beyond to get me an answer. Could not have asked for a better customer service experience.”
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“Had a great experience with T-Mobile employees on Kirkwood Highway today a lady and gentleman. They were both professional and understood our needs. They need to get a pay raise and a five star rating around the clock. Thank you. Gary and Richard OK… also, T-Mobile has or should review their process in handling customers in need or if you You will lose business. Thank you.”