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June 2023 by Max Yevan
The company owes us $ for transporting a vehicle for them a few months ago.. they haven’t paid us still and their page on Central Dispatch is gone. They don’t answer calls, emails or texts. Scammers! CARRIERS BEWARE!!!
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April 2023 by Murad Youssef
My experience with this company is not great they don’t care about time ones they get paid they never respond to calls if they respond ones they put you on hold for hours then no one ever gets back to you, besides the time they promised to receive your vehicle always late never on time.
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February 2023 by Joseph Racut
When I spoke with the company, they were able to pick up my car the same day. The service and driver were excellent and my car arrived 3 days after loading. I would use them again.
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November 2022 by Charles Forrest
Great customer service and work with us on a short notice move. Jay explained in detail how the process worked and stayed in contact with me until the day my car was picked up. He a followed up once the car was delivered. I would definitely give their name to a friend who needed a car transported.
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July 2022 by Pejman Moghbeli
"Jay" promises you everything. None of it actually happens and it just gets strung along. Basically, all these auto companies are brokers and they find the drivers. Difference is that Jay pretends to have found you a driver. Then when you go and read the actual reviews, it's a total nightmare. I requested immediate cancellation. He said he was STILL gonna charge me $100 because the "driver is on the way". I have screenshots of the actual dispatch board where NO DRIVER was assigned. I rarely, if ever, leave negative reviews, but this entire company is a scam. DO NOT USE.
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June 2022 by Raymond I.
submitted an online quote request that went to several companies. spoke with a few by phone and informed them all the same, if I choose them I'd call them back. I made my selection a day later and the broker called me back that he couldn't list my transport because imove went - and without authorization - posted it on the central jobs board. I've been trying to call them all day to tell them to remove their posting of my auto transport. they must have caller ID as my calls all go on hold. on hold over 30 minutes twice today. emailed them twice with no response either. do no answer the phone or even talk with them; they will post your transport without permission and you are locked into them until they remove it. totally unethical.avoid at all costs.
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May 2022 by Dustin Webb
Imove auto is a company run in costa Rica, they are not legally running the company in Costa Rica either, they rip off their employees not to mention their customers. Unfortunately they do not follow through on payment for their employees and owe a lot of people money in Costa Rica.As a broker company, they do not do things by the book, and over charge their customers as they see fit, they will find a carrier for you for one price and will sell that carrier to you for a much higher price.This in normally how a broker company would work, but they charge as they see fit depending on the need form the customer to move their vehicle.They will ask for money down/ deposit for the carrier but that is just a lie, they keep all that money for themselves. The "deposit" that you pay is their own broker fee and they lie to you. The money that you pay upon delivery to the driver is the cost that the driver charged.I have personally seen them charge $1000 over the asking price of the carrier as they over charge people with money and a high need. They do not have a flat broker rate as it should be in order to find you a carrier.They cut corners, treat their employees like garbage and i would not recommend this company to anyone.All the management work and live in Costa Rica taking the jobs of people in the united states and cutting every corner possible.DO NOT WORK WITH THIS COMPANY , do yourself a favor and go with some other broker company.
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April 2022 by Taylor deLisle
Somehow acquired my info and posted looking for a truck to deliver my vehicle under my name. This prevented me from using other companies, since a bid was already live. Both people I talked ton on the phone were rude and the last person hung up on me when I was trying to get my info removed. BEEARE! 100% sure this company is a scam. Will be reporting to the BBB.
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December 2021 by Paul Schultz
If you’re looking for good communication for someone handling your vehicle go elsewhere, the only pleasant experience I’ve had is when I cancelled my order, take it from me, GO ELSEWHERE
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December 2021 by Jennifer Brown
I highly recommend these guys. This was my first time using this type of service and they were great. Responsive and informative. The driver that they booked - Carlos was GREAT. Responsive and honest. If I have to move a car again I definitely will use them.
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December 2021 by marcella vinciguerra
Are you looking for a driver who will use your car as their personal motel room and trash can while delivering your car 4 days late, not answer your calls or texts, not know the different transport laws between states, and tell you they take a specific payment method and then refuse that method at delivery? Then look no further! I remained patient with and actually felt bad for the hard time this driver had delivering my car on time due to the fact that he didn’t know the laws in Florida but my patience waned when he suddenly required a new payment method at pick up and then I found a beer bottle and greasy rags and packaging for some car part inside my car. Guessing he decided to use my car as his hotel so as to not cut into his profits on the trip. Of course, Imoveauto claims no responsibility for this since they aren’t the driver but they should accept some liability since they found him. They have assured me they won’t use him again but I’m not sure how that helps me. They told me they would refund their fee but after waiting around for weeks for it and calling numerous times, they are now refusing to refund me. This company will tell you they’re going to call you back and they never do. They just want you to go away after you pay them. They are the absolute worst.
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December 2021 by alan m
STAY AWAY FROM THIS COMPANY!I hired this company to assist with transporting my vehicle and I was also (based on other reviews) burned by the bait and switch and since there was no time to use another broker I had to agree to the extra $400 to transport my vehicle. My vehicle and the driver went missing for over five days (Not this companies fault) but their motto is "we stay with you from pickup to delivery" and it could not be more far from the truth. I called over and over again asking where my vehicle was and everyone I spoke to (at least three different people) told me they would call me back in 15 minutes but those calls never happened. I had to make all of the phone calls, NOT A SINGLE PERSON CALLED ME, I had to do everything. All I got from them each time I called was an apology. Obviously they just want your money and if things go south, your on your own....
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December 2021 by Julissa Cuevas
Chris was very helpful finding a driver for me. He was professional and ready to answer all my questions. Very happy working eith this team.
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November 2021 by Marcella V.
Are you looking for a driver who will use your car as their personal motel room and trash can while delivering your car 4 days late, not answer your calls or texts, not know the different transport laws between states, and tell you they take a specific payment method and then refuse that method at delivery? Then look no further! I remained patient with and actually felt bad for the hard time this driver had delivering my car on time due to the fact that he didn't know the laws in Florida but my patience waned when he suddenly required a new payment method at pick up and then I found a beer bottle and greasy rags and packaging for some car part inside my car. Guessing he decided to use my car as his hotel so as to not cut into his profits on the trip. Of course, Imoveauto claims no responsibility for this since they aren't the driver but they should accept some liability since they found him. They have assured me they won't use him again but I'm not sure how that helps me. They told me they would refund their fee but after waiting around for weeks for it and calling numerous times, they are now refusing to refund me. This company will tell you they're going to call you back and they never do. They just want you to go away after you pay them. They are scammers who don't stand behind their service.
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November 2021 by Alan M.
STAY AWAY FROM THIS COMPANY!I hired this company to assist with transporting my vehicle and I was also (based on other reviews) burned by the bait and switch and since there was no time to use another broker I had to agree to the extra $400 to transport my vehicle. My vehicle and the driver went missing for over five days (Not this companies fault) but their motto is "we stay with you from pickup to delivery" and it could not be more far from the truth. I called over and over again asking where my vehicle was and everyone I spoke to (at least three different people) told me they would call me back in 15 minutes but those calls never happened. I had to make all of the phone calls, NOT A SINGLE PERSON CALLED ME, I had to do everything. All I got from them each time I called was an apology. Obviously they just want your money and if things go south, your on your own....
