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September 2023 by Ale
Sold me a defective mattress and refused to exchange or return. Now I have to see a back doctor.Reply to your reply: I did contact your customer service center and the manager of the store. You all said you didn't care.
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August 2023 by Ruth Salotto
Knowledgeable sales people. No pressure tactics. Didn’t try to sell me unnecessary items.
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July 2023 by Jessica Wolinski
Took a little bit for the bed to get here, but that’s not their fault. Wonderful customer service and the delivery was flawless.
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March 2023 by Thomas Przybylski
Great service! They had the records from my last purchase so we could start from today’s equivalent mattress on finding a new one. Delivery was any day I wanted. They gave me a 2 hour delivery window the morning of the delivery and showed up several minutes early. The delivery guys carried the mattress and box spring in one each as they came in and carried out the old ones while I spent a couple minutes with the vacuum. Then they put down the new box spring, added my dust ruffle, and lowered the mattress on top. Total delivery was under 10 minutes!! Also best price in the area.
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March 2023 by Janice Gebhart
Easy to deal with these folks. Friendly and knowledgeable. Delivery guys efficient and polite. I can understand why they've been in business for so long.
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February 2023 by Tom Smallwood
I love the display and Mattress Warehouse deserves a 5 star rating to bring more customers to buy a new bed
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January 2023 by Michelle Latham
Joe made buying a new bed easy and stress free! Delivery was prompt, fast and friendly! I will definitely recommend Home Mattress Center to family and friends.
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January 2023 by Dean Goodwin
Shane was very helpful in advising us on our mattress choices. He exceeded our expectations. Purchased new mattresses, box springs and mattress covers. Great service great prices. I highly recommend the store for your first choice in mattresses. It was a pleasure in every aspect of the experience from purchase to delivery and set-up. Excellent service all round.
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December 2022 by Debra Hook
Absolutely the best from the salesmen to the delivery men! I am very happy with the mattress and price I paid from the Mattress Center. The salesmen Shane and Earl were very helpful and knowledgeable. The delivery men Ken and Robert were exceptional! Very nice and accommodating! They were prompt, took out the old and put in the new. Ken even suggested a low profile box spring for my 4’10 height! It was delivered the next day! It is so nice to see real team work!Thanks so much for going the xtra mile!!Forever Customer!
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December 2022 by Jay Kuch
Awesome experience. Shane did a great job of narrowing down out choices. Got us a great mattress at a great price. Had a great night sleep last night. Thanks Shane
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December 2022 by Michelle Stewart
The entire staff was professional from start to finish! Love my new beds! This is the second bed in a year we have bought from them and we couldn't be more pleased with the quality of the beds and the professional, friendly and helpful demeanor of the entire staff from salespeople to delivery folks ??
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October 2022 by Audry Fowler
I was very pleased with the salesman,Earl and the delivery men, Ken & Robert were fantastic. The original box spring would not work up the stairs. Ken suggested getting the split Queen box spring instead. Called Home Center and they had in stock one that was delivered the same day and my new bed was set up for me. Wonderful. However after they left and I laid on the bed and bounced around I noticed some threading in various areas pulled away from the quilting pillow top. I called the sales man and he said to cut the threads and see how that works and that I had a 10 year warranty. I have purchased mattresses before and never noticed that happening on the same day of delivery without even sleeping on the bed! This story is not over. Will get this fixed but I will take my pictures and video to Earl and see what he says. Maybe the cheaper version is nit worth the savings from Serta brand. I gave 3 stars for the service not the mattress. It is comfortable but i am concerned about the threading coming loose so fast.
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October 2022 by Amy Groff Saum
Shane was fantastic with listening to our needs, patience and helping us replace our mattress. The delivery team was so helpful and courteous.
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September 2022 by P Miller
The best experience in buying a mattress. I have been to several stores and have been looking for several months to get the best mattress within my budget. The salesperson Earl didn't try to sell me a mattress but rather explain the different technology in firmness vs. soft, pillow top Etc. The mattress type best for side sleepers vs. Back/stomach sleepers. I ❤️ being in charge of our decision. I took pictures of 3, Google the companies read infor and got a great mattress at a great price and all within my budget, no rush, no pressure JUST GREAT CUSTOMER SERVICE. Oh and no playing games with the prices (R&F)So if you want your mattress to be the correct one for YOU within YOUR budget. Head on over and ask for Dr.Earl and learn about getting your best sleep on.Every Name brand Every price rangeDelivery was great, on time and easy great job
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August 2022 by Carolyn Frantsi
Buying from Home Mattress Center was a great experience from the help we received on choosing the best mattress for us to having the mattress delivered. All employees were exceptional and went above and beyond to create a great experience for us.