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August 2024 by JMal Smith
Gerald Penrose has been great, always available when I need to speak with him. The only issue is insurance is way too expensive, we shall see when time for renewal if my insurance will drop considering I have 2 cars and home bundled.
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April 2024 by M Gagnon
I signed up with Gerald Penrose several years ago. Then I got a mortgage from State Farm which required me to buy insurance from them. I was sorry to leave Allstate. A few years later, SF sold my mortgage and I went right back to Gerald Penrose, where I expect to remain. Thank you, Allstate and Gerry Penrose.
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April 2024 by kathleen mcvaugh
Did a really nice job of cleaning my lani and around the front of house
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October 2023 by Christina Moretti
Easy to get an appointment. Down to earth people who understand everyday life and what life throws at an individual. This insurance company seriously has my best interest at heart. It was about my needs and what would work best for me. During the process of getting set up they explained everything on every crazy question I ( ding bat) had. Even today, If I have a question I can send an email only to get a quick response during the week or first thing Monday; maybe Tuesday if a vacation or holiday? I can call too. I haven’t had to wait forever in hold, like my old insurance company. On top of that I get the app which is a bit easier to use than my old company’s. After I think 6 months my rate went down; I would say I scored big switch to this guy’s place.
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September 2023 by Terri Shade
I am very happy with this payment milage plan. I work from home. I am older and don't go anywhere so this is a great way to save!!
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May 2023 by Barry G
Gerry is great! Had a little fender bender and the process with Gerry and Allstate couldn’t have went smoother. Picked my shop and dropped it off with a rental already set up. Stay with Allstate!
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May 2023 by Wendy Reverdito
MrMr. Penrose is very knowledgeable and helpful. He answers my questions quickly. I appreciate his guidance in helping me get good insurance for both my car and home.
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August 2022 by Abraham Calleros
Gerald is a great agent and has saved me money on my home insurance. I am going to transfer my car insurance with him the end of this month.
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May 2022 by Veronica Dubin
Mr. Penrose is helpful and professional. He takes his time in answering my questions and is always there if something arises. His time is greatly appreciated.
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September 2020 by Shelia Cover
People are nice
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January 2020 by Liz Ritter
Extremely satisfied with the customer service moving my multi policy insurance from Florida to Delaware. I've been insured by Allstate as long as I can remember. Jerry was very helpful explaining my options being new to Delaware.
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December 2019 by Benny Tan
Great agent, very helpful
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December 2019 by Chris Moores
Great insurance provider. Excellent follow up, presents add on services well.
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September 2018 by Trish Laurie
Jerry has been there for us every time we have called him. It's bee over 25yrs.
No matter how big or small our question was he always got us an answer. He does All state justice, represents them proudly. Thank you
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September 2018 by Mary Jean Henderson
I am always amazed when I phone Mr. Penrose, he actually answers the phone. I have never gotten a message machine.