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October 2023 by Ken Swain
I gave 1 star because there was no option for zero stars. On two occasions I had an 8am appointment and waited for 30 minutes and no one showed up to even open the shop.
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October 2023 by John P.
Brad and his crew are amazing. They are a very reasonably priced shop that does exceptional work. I am an Uber and Lyft driver who puts a lot of miles on my Acura RDX. I get a lot of oil changes and tires and my car still purrs like a kitten thanks to Foulk Road. When I try to be a cheap ass and put something off, Brad immediately chastises me for my idiocy. He is an honest and knowledgeable mechanic who does rub some people the wrong way because he does not suffer fools. Great location, great value, great service!!
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September 2023 by Kimberly Shaw
I'm the daughter of a now retired mechanic. I've been a customer for several years. I've done full replacement sets of tires (4) and I've also gone in with 3 new tires (<5k miles) and one slashed tire and been given and honest fair price for a single replacement tire. Same day or next day if it wasn't in stock . A perfect scenario for when "the other guys" would have tried to sell me 4 tires, or insisted you can't replace just one. Today, I drove in at 9am, without an appointment, and asked Brad if he could help me - I had a screw in my tire and needed a patch. He said yes. $30 later - a small price to pay - my car is back in service and safe for my family. Highly recommend.
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August 2023 by ninja 1
Went to foulk road automotive about 2 months ago. I asked him to do a frontal alignment. They called me and said I need a new brakes and new rotors and a tie rod and they also did my front end alignment. About a day after I got all that done I started realizing when I hit my brakes the front of my car would shake. Here we are two months later my son did my tire rotation and found out why my front end is shaking. When they put my rotors on they never put the screws in to make sure that they stay steady. So I do not recommend this place I give them zero ratings
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August 2023 by Adam Roush
Called the night before to schedule an appointment for an oil change, was told they do not take appointments and to show up at 8:00 a.m. when they open. I showed up at 8:00 a.m. when they opened before going to work, but nobody was there, doors were locked. Was approximately six other people waiting in front of me as well for them to open. Note: I waited 21 min before deciding to leave.
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August 2023 by Andrew Bianchino
Brad and his team are honest and knowledgeable about repairs needed and pricing is fair. Use Foulk Road automotive for all my cars.Services: Tires
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August 2023 by D M.
I am 64 years old, and this was my worst auto mechanic experience ever. I have a 2010 Nissan Murano with 115,000 miles. It has never given me a problem. The engine light came on, so I asked him to look at it. I was thrown by them not wanting to take appointments, but they said they did same day service in most cases. I had a long weekend trip planned. I would be out of town from Thursday morning until Monday afternoon. I heard nothing on Thursday, so I called and they told me they would absolutely get to it on Friday. On Friday, they called.....laundry list of stuff on this car that has never given me any trouble. I asked how much, and he said $2500 to $3,500. He said I probably don't want to spend much more on a car that old, and I agreed, and told him I would never spend more than $5,000, as I would use that money to buy my next car. He told me to call later on Friday for the total. I called, they told me about all the problems they were having, to come on Monday, but they refused to even give me a ballpark estimate. I came back Monday afternoon...."It's not finished!" They chastised me for coming in without calling, and I was told about all the new problems....and so I asked about an estimate. They refused to give me an estimate. Tuesday, Wednesday, Thursday. Same thing, a long story about how problematic my car was, and absolute refusal to give me an estimate. I finally got a call on Thursday. I got a song and dance about all the stuff they had to do, and he told me it was going to cost $11,000, but he was going to do me a favor and charge me only $6,500. No communication the whole time about cost until that moment. I reminded him of my $5,000 limit, and we agreed on $5,500. Awful communication. I won't say they are incompetent because I'm not a mechanic, but it seemed that way. They promised same day, and then one more day, and on and on it went. I would never use this place of business.
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July 2023 by Jeffrey Grantham
Asked for a quick oil change for traveling purposes. Technician got extremely smart and sarcastic attitude. Poor business.
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June 2023 by Michelle Anderson
Foulk Automotive has always provided me with wonderful service. They are honest and trustworthy! Brad is awesome! Explains the issues and is always a pleasure to talk to. If you are looking for a place you can trust and know that your car will be fixed right give them a call! Best service techs around!
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March 2023 by chas mccormick
I have always have a great experience at Foulk Rd Exxon. Brad and his team of mechanics always perform great service. I have been using them for years as do all of my friends. They are always honest with what and when you’ll need repairs on your vehicle . I highly recommend!Services: Tires
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February 2023 by Keith Flury
Straight forward honest people done right first time , very good prices when compared to other mechanics, I will go back with my cars . Give them a chance to do right by you. Must be many happy repeat customers because service writer Brad new them by name. That has to say goods things right. We have never been disappointed in their integrity, there prices and there attention to getting right the first time. I recommend this garage to anyone who needs a mechanic?
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February 2023 by Alyssa M.
Id give zero stars but that's not an option. I bring my car to this shop with my own oil and filter in hand. I get here at 8am so they can get me in and out asap. I'm sitting in the lobby and I hear my car go by....I walk outside to see if the car left the parking lot and sure enough it did. I come back in and ask the manager why they took my car out the parking lot and he said "oh we test drive every car that comes in for an oil change to make sure stuff isn't falling off, that must've your Subaru I didn't expect it to be a females car" HA. I guess you didn't expect I was here waiting and caught you guys doing unheard of things huh. First of all, you didn't even change my oil yet so why would you drive it around and make the oil hot before changing it and two I've never had anyone take my car on a joy ride when I'm literally only there for an oil change. Ten minutes later, they come to tell me they can't get my car under the lift cause it's too low....so you just took my car on a free joy ride and I got no oil change.
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January 2023 by Bob Lennon
Site Manager Brad is amazinly knowledgeable and efficient in dealing with customer issues and expediting vehicles through the service process while managing a team of diversified, talented and courteous technicians. I highly recommend trusting your vehicle to them.Services: Engine repair
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December 2022 by Devin Hunter
I recently went to get my battery replaced and a tune up. They over charged for only those two things…paid close to $1000 for those things. But the worst part is when I went to pick up my car after it was fixed, my trunk was opened and they broke the latch to my trunk. They didn’t tell me about it at all and left my car open and broken. Their job is to fix cars not break them and give them back to the owner with less problems. I will never recommend them or go back there again. I would give them half a star but it’s not an option but I will never be back here again.Services: Auto battery replacement
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November 2022 by Judy Travis
Brad leads a great Team of experts that we trust very much. They are very fair and quick and they have been great to work with. We highly recommend them to take care of your vehicles.Services: Auto battery maintenance