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July 2024 by Kimberly Friel
The staff was very friendly answered any questions I had. The place is very clean and organized and they do have very nice options for you to pick out . The prices was not bad and the major thing is, they had respect for my diseased animal when they got her out of my car they were very respectful very careful respectful all around. I would recommend this place to anybody who has lost their beloved pet and would like to have them cremated. If I could give it more stars, I would.
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April 2024 by Erin Quinn
I cannot say enough good things about this business. I, unfortunately, have had 3 pets that have had to be handled by them. I work for one of the vets that work with them, and have gotten to speak to Rob on several occasions over the years. He truly has a passion for what he does and I’m sure he wouldn’t hire anyone who didn’t share those values.
When my last two dogs passed, the most important thing to me was having Rob and his staff take care of them.
Thank you to Rob and his staff for truly caring for and respecting our pets when you care for them in the end.
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March 2024 by Cassidy Henry
I cannot express enough gratitude towards Jordan and Delaware Pet Cremations (The Animal Soul). I recently lost my beloved dog of almost 13 years and endured one of the worst heartbreaks I have ever felt. Jordan answered our call on a Sunday and was very compassionate and accommodating. We have a new baby in our household and he was kind enough to our home to pick up our dog and take her to the crematory. He was very gentle and patient. Within 72 hours he even was kind enough to drop off her ashes to us personally back at our home. Although I hope to not need these services again anytime soon, but if I do, I will never chose anywhere else but The Animal Soul to take care of my previous animals and have keepsakes of their memories forever. Thank you again for your compassion!
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December 2023 by Beth P
I just lost Libby due to the idiots who bred her wrong and we got her from them.She had an awful neurological disease that was destroying her.She was beautiful and a sweet baby but this disease destroyed her.We called I cried I was upset and asked for her to just be cremated and I got her cremations and a foot print and when I saw the foot print I died I just bawled..My baby is home with me and safe thank you!
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November 2023 by Carolynn Nowak
The memorial package we received from the animal soul group was thoughtfully prepared and is very appreciated.
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November 2023 by Pati Mccormick
All my pets have gone here. They came back in a beautiful box and a paw print w their name was done.
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November 2023 by Gabe Brutal
Took such amazing care with Furball and even granted a special request that I had. Their dog named Dewey came to me and gave me all of the snuggles! What an amazing dog! I came in crying and left smiling. Make sure you tell Dewey he is a good boy when you go there.
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September 2023 by MamaBear
My leopard gecko passed away recently and within two days I took her here to be privately cremated. The day after she passed away I called here and another place. When I called here they were open but I got the answering service because they were busy. The answering service was very nice especially since I was asking about a gecko and she wasn’t sure, she was compassionate. I received a call maybe a little over an hour later. I read a review here that said that she got the answering service and no one called her back. I don’t believe that since of my own personal experience and because she is the only one expressing anything other than a 5 start review which shows that this place is compassionate and takes pride in what they do. Thank you guys. Calling around about a gecko was a bit difficult because it sounds so out of the ordinary.
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September 2023 by holly zakreski
I called Delaware pet cremations at 0137 in the morning and it is 5:33 pm I have not heard from them. Thank goodness for Royal pet cremation They reponded right away.
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June 2023 by Carly Turner
After losing my sweet cat Grayson traumatically at a very young age to heart disease, The animal soul was so accommodating and amazing throughout the entire cremation process. Their building is very calming and they have the sweetest dog named dewey who can turn you from crying to laughing within minuets. The staff is extremely friendly and will give you all of the time you need with your furry friend until you’re ready to part ways. They will also allow you to sit with sweet dewey and pet him for comfort (which he loves). I am so appreciative of everything that they did for my sweet fur Angel. They are the most affordable company in the area and I can guarantee you they handle your loved one with the best care. If I could rate more than 5 stars I would. Thank you so much to the entire team. Whenever it is time for any of my other sweet babies to cross the rainbow bridge I will be returning.
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March 2023 by wade schroeder
Dealing with an unfortunate event (lost pet) made easier by a kind, courteous and professional staff. From the front desk to the gentlemen who helped move Daisy, they were all top notch. Thank you guys
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October 2022 by shawna gold
Words can't describe how good they treated me. I will forever be greatly appreciative of them.
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September 2022 by Nic Nichols
We have Delaware Pet to care for two of our animals. Truly the most compassionate crematorium anywhere. As difficult as it is to deal with the passing of a loved one, Rob and his team not only consoled us, but treated the cremation process with the same amount of care as if it was one of their pets. The personal service, attention to every detail and incredible compassion is second to none. There is no other service we would ever use.
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August 2022 by Charles Manarang
I lost my service dog of 14 years and I was devastated. I didn't know how to go through a process for a pet dying. My sister found them and I was blown away by how much they genuinely care when we arrived. They welcomed us and apologized for our loss. I was still in shock when they gave us the private room to grieve and say our goodbyes. When I finally uncovered the sheet, I wept more than a man could ever have in his life. The grieving room allowed me to grieve in peace while creating a supportive atmosphere.I received my best friend after they cremated him and I am just wowed by the attention to detail and how they presented him. His named was engraved in an elegant box containing his remains. His paw print in cement that came with him also was well done. To open the card they provided also gave me some assurance he is in a better place. I just want to say thank you for taking care of my best friend.
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July 2022 by Brenda Thomas
Went through my vet to have my dog creamed. She came back in a beautiful box with her paw print along side. They wrote a beautiful card also. Thank u for making it so wonderful.
