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June 2024 by Chamika Kilson
First and forever I love cvs ...customer service clean store .....
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April 2024 by Daisy Santos
Great.
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April 2024 by Rhys Newcombe
Just recently switched to CVS and their pharmacy is miles better than Walgreens. While CVS’s app might be a little glitchy, their pharmacy is SO much bigger and better staffed. There is ALWAYS an issue with Walgreens pharmacy that I was blown away at how easy and painless it is to pick up medications at CVS. Would HIGHLY recommend switching to CVS and ditching the pharmacy nightmare at Walgreens. Switching over is as easy as telling your doctor to fill prescriptions at your local CVS. There’s even a drive-thru window for the pharmacy here. THIS IS ONE MAJOR ISSUE HOWEVER! You absolutely CANNOT call the pharmacy, you WILL ALWAYS GET an automated robot answering machine. This is really inconvenient and needs to be addressed. Once that is fixed it’s a 5-star establishment.
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March 2024 by Customer service Is everything!
Worse CVS pharmacy ever! They closed the drive through line with 3 cars left .. did not say a word to the cars that waited over 20 minutes in line on a Saturday. They make their own hours all other CVS pharmacies close on the weekend at 5 or later … nope they close at 4pm. Pharmacist (2 females I’ve encountered) are rude and don’t read well. Had to bring to their attention that another CVS minute clinic put in the medication… to which the ignorant pharmacist said it’s too soon for that medication.. huh? Tamaflu? Please read .. needless to say I for my medication after an unnecessary wait .. reported to Corporate numerous time but still same Shenanigans! Last time I use them changed my prescriptions to another store..
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March 2024 by Jennifer Karvoski
The pharmacy is always messing up my prescriptions!! The automated system keeps hanging up on me !!! every time I go to the pharmacy it is a terrible experience!!! Since I've been going to Walgreens it's a little further away but I have had no problems! It's worth it for a mile or two!!!
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January 2024 by Ly. Butcher
Yup, there've definitely been some absolute Cust Svc nightmares at the Delaware Ave location, but the Pharmacy Staff has been nothing short of amazing to me in getting my meds for at least the past year. Carla is efficient, accurate, and plain fun to work with in the drive-thru, and I'm ESPECIALLY grateful to Daniel, who's an absolute Wizard in navigating my P.O.S. insurance plan. The Pharmacists themselves have always spoken to me with respect and concern for my proper management of my Rx, including an instance earlier this year when the Pharmacist personally called me back, technically after hours, to answer a vm I'd left earlier that day. I hope CVS's Pharmacy gets it together in general with serving people, because this is a centrally accessible location, and we need that in downtown Wilmington.
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December 2023 by Meg
I was shocked that my doctor called in a prescription three months ago and CVS pharmacy did not inform me or let me know it wasn't covered by my insurance. Other than that I shop here regularly for everything else.
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November 2023 by John Katchur
Had a flu shot appointment, the manager at the pharmacy took walk in's over me, when I asked her why - she lied to my face and said they had appointments. They didn't, because I asked them, she didn't charge them, but wanted to charge me 30.00, I told her the pharmacist told me it was free, she said mine wasn't! I told her never mind and she laughed., horrible and rude, very unprofessional.
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November 2023 by legend Drugs
Called from a pharmacy for a transfer, was left on hold for 21 minutes and then the person hung up. this is why we never call cvs
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September 2023 by Kelly
Just had the worst horrible experience! Per their voicemail I have until today to pick up script. Got there at 11:15 and script had already been sent back so I'll have to call Monday. When I told pharmacist (older white woman, short heavy set, white/blonde hair who refused to give me her name) I was worried the DR wouldn't fill it in time, see said that's too bad I had 2 weeks to get it. I said per CVS I had until today and I'm here now. She said well I'm too late and she was happy that her staff had the"sent backs" done so early. I need to the birth control script for my daughter in college in a southern school with no abortion. She has no car and I'm visiting her in 3 days. Her script is expired. She can't see the dr. She won't have her pills. And this pharmacist is happy.
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September 2023 by Jan Mullen
Drive thru is ridiculous! When you have to wait over 20+ minutes, time to consider switching
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July 2023 by Abraham Rivera
It was a quick stopped I didn’t find what I was looking for but I usually don’t shopped here…their pharmacies are not on my way home so I just go somewhere else but you find a lot here like their vitamins usually have them all pretty much and reasonable prices they have a drive through and they have good parking
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July 2023 by Not Mee
This morning 10:54 - 11-15, I was refused service of a refund and asked to leave the store, I called customers regulations at CVS and filled a compliant and the employee recorded and heard the full conversation of how horrible these employees are at this store and should be replaced with quality customers care, they act like they own the place. So Rude, so horrible.
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July 2023 by Shanice Hill
The worst pharmacy ever, I work at a providers office trying to get through to them is a nightmare and to make it worst they are beyond rude! We all have stressful jobs if it's that serious I advise you to quit! You deal with people's Rx's and you act like taking a phone call is an inconvenience to you. I wish I could give you no stars because that's what the pharmacy as a whole deserves!!
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July 2023 by Lovee Giannangeli
Ok...my Husband gets his medicine from this pharmacy.....he has no other choice...I have to go there tomorrow because my CVS mail order...is not getting my medicine until another 10 days...sooo they told me to go to this CVS to get it filled..because I need it in 2 days...I'm very afraid to go there..I've heard nothing but bad reports about this pharmacy..I hope I can come back on here to say I had a great experience....we will see???
