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March 2023 by Luna Witch31
Love the agents..they are great at helping
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March 2023 by Kellie Peterson
Great customer service! Jim Dorsey found me the best rate! I highly recommend.
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March 2023 by Jessica Wilder
Horrible customer service!!!! Very nasty demeanor of receptionist who claimed the business.
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March 2023 by Brian LaFate
Just lowered my monthly payment by $120.00.
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March 2021 by Michael Romagnoli
This agency is bent on ripping off senior citizens. They refused to cancel a policy, except on the anniversary - and then refused unless extensive random documents were presented. None of this is required by law.Shame on them. An investigation has started against them with the Delaware Insurance Commisioner's office.
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March 2020 by Megan Orlando
I have worked with Jim Dorsey, Jr. for many years. Jim is knowledgeable and a pleasure to work with. He takes pride in his work and has taken it upon himself to review our account from time to time to ensure our coverage and rates are the best Nationwide can provide. I plan to continue my business with Nationwide and would recommend Jim to others.
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March 2020 by David Strauss
They have superior customer and personal service. They are always there when I have questions or problems. Jim Dorsey is an amazing agent. He is extremely helpful and knowledgeable about car and homeowners insurance.
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March 2020 by Tommy Thomas
Been a customer over 50 years does not have a warm family atmosphere anymore
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March 2020 by Jayna Nowell
My experience with Nationwide (Wallace and Braun) has been superb. Each time I’ve contacted Jim Dorsey, Jr. for assistance, he has proven to be efficient, honest and effective. He genuinely puts forth great effort to find me the best rate. Additionally, his rate of response is phenomenal. I’ve never waited an extended period of time for a response and resolution. After years of service with State Farm, Nationwide (Wallace and Braun) stands out among the rest as the best insurance company.
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March 2020 by scott whitmarsh
Best insurance agent in Delaware
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March 2020 by Miriam CC
Very nice people at this location willing to explain everything to you in a way you can fully understand :)
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March 2019 by Christine Snow
I recently contacted my insurance agent Jim Dorsey to see if a lower rate was available for my car insurance policy. Jim very quickly responded and asked me questions to understand my current insurance needs. He was helpful, provided great service, and was able to get the payment down to make it more affordable for me. I'm happy to continue my business with Nationwide, knowing I have an agent and company I can trust!
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March 2019 by Ginger Hunter
I have been a client of this agency for many years. My agent, Cindy Colvin, is very knowledgeable and always helpful. Whenever I have questions and/or changes, she is available and ready to help. Cindy and Nationwide have always been there when I needed them!
