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November 2023 by S Teel
Richard Nunoo helped me handle a situation that I had to deal with because of a personal tragedy that I recently suffered. He is kind and caring. Excellent customer service. Thank you to everyone who was working this evening.
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November 2023 by Faron Williams Sr
Easy access to service needed
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June 2023 by April Pagliassotti Barrett
I visited to open a checking account with Chase. It was my first time ever visiting this branch and it is not like a traditional bank with a teller bar and such. After being greeted by an associate and a short 10 min wait, I was taken care of by the banker Sotiraq who helped me set up my account and let me know all my options while seamlessly conversing with me. He was very personable and we got to know each other a bit in between going through the traditional paperwork in addition to going through my personal goals, while not being pushy at all with upselling any additional products - just let me know my options. I left with my new bank account being set up, and he ensured I had access to my account before leaving and going over ATM logistics. I appreciate Sotiraq's friendly and calm nature and look forward to visiting him and this branch again for any additional banking needs.
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May 2023 by April
I visited to open a checking account with Chase. It was my first time ever visiting this branch and it is not like a traditional bank with a teller bar and such. After being greeted by an associate and a short 10 min wait, I was taken care of by the banker Sotiraq who helped me set up my account and let me know all my options while seamlessly conversing with me. He was very personable and we got to know each other a bit in between going through the traditional paperwork in addition to going through my personal goals, while not being pushy at all with upselling any additional products - just let me know my options. I left with my new bank account being set up, and he ensured I had access to my account before leaving and going over ATM logistics. I appreciate Sotiraq's friendly and calm nature and look forward to visiting him and this branch again for any additional banking needs.
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April 2023 by Joseph Jr Covino
Apart from Chase's extremely exorbitant interest charges, which effectively cancel out any so-called rewards, their handling of disputed charges is shoddy and slip-shod at best. Their so-called fraud department, a dictatorial law unto itself, is out-and-out nuts! In response to the latest instance of a single, solitary, unauthorized charge, this fraud department went through almost a full month of the card's legitimate transactions, reversing and reapplying those charges at random, including multiple interest adjustments, in a completely arbitrary and capricious frenzy of altered statement figures, without any notice or explanation. This level of supreme incompetence is both unacceptable and intolerable. Online, the billing balance for the statement has varied with various logins. And after a full calendar month since the single disputed charge was first promptly reported, the problem remains unresolved and the billing statement still not correctly updated. Quality control oversight of this card's maintenance staff is evidently nonexistent. Buyer, Beware!
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December 2022 by Marion Johnson
?I sat in the lobby for 20 minutes with 4 people (employees) in the building and could not get waited on. I'm African American and they were of Hispanic and Asian decent, why?????????????????????????
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July 2022 by Barbara Kelly
Computer issues again. While understood that issues arise, 5 staff members just walked past the line of seven people at the teller station without even making eye contact or engaging or advising what was going on.Only after 15 minutes did someone finally say that the computers were down. That is the most lackluster customer service I have ever met with in a bank. And as I stand here staff members continue to walk through the line and not even acknowledge our presence. Only bright spot was sophia who finally came over to assist and worked to reduce the line.
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April 2022 by Bikram Dangol
Nice customer service.
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April 2022 by JD M&R Services
(Translated by Google) Excellent service(Original)Excelente servicio
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January 2022 by Janet Riblett
Easy to find. I know exactly where Prices Corner is located. Map was super clear. Thanks.
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January 2022 by Anna Rousk
Really friendly staff, the young lady when I walked in was super nice and helpful. I'll definitely be back to do business with them.