-
December 2023 by Sharon Engle
This store is so great! I love the laundry soap. Stargazer fragrance and Peppermint Bark. The bar soap is great and staff is extremely helpful and friendly and oh yeah don’t forget about those wax melts!!
-
December 2023 by Nicklaus Wharton
Very friendly for all the questions that I have asked and very quick response time
-
December 2023 by Stefani Mowbray
We love buff city soap, the staff are helpful and friendly. The products smell amazing. The holiday bundles are such a great deal!
-
December 2023 by DE Mama
I love the laundry detergent and scent boosters. I love the Narcissist scent in them and in my car air freshener. I was so excited to get the candle and body spray in Narcissest, but today I lit the candle and it DOES NOT smell like the Narcissist scent. Instead it is so perfumey flowery smelling, it is giving us a headache. So disappointed. .waste of my money. ☹️
-
October 2023 by Carmine Courtney (The Melt Experience)
REMARKABLE HOW SOAP CAN MAKE SUCH A DIFFERENCE IN THE WAY YOU FEEL. BUFF CITY SOAP IS, YOU??
-
October 2023 by Amy Alt
Excellent customer service. Everyone was very welcoming and extremely helpful! My daughter and I had such a great time shopping and smelling all the wonderful fragrance! We will definitely be returning!!
-
June 2023 by Kai Llamas
Excellent customer service. Wonderfully set up shop. It's very bright and welcoming in there! I wish I could buy more soap more often, just to go back in there, but their high quality soaps last forever! A wonderful problem to have! I've sent their website information to all of my friends down th East Coast, so hopefully they'll throw all their money at 'em too. Thanks for providing a wonderful service and excellent product!
-
May 2023 by Grace
Very friendly and amazing service! Knowledgeable about what they do here, I even loved a scent so much and they were able to put it in a scrub for me right in the store!
-
February 2023 by Lindsay April
Last Christmas we had covid and my sister dropped off the “breathe” and “headache” (I believe that’s what whey were called) soaps and shower melts and they made it all a little easier. I finally stopped by the Wilmington store yesterday/Tuesday evening because I wanted to pick up soap for my sister, who has not stopped talking about how much she loves them since she’s given them to me. Truthfully, I had not paid any attention to the time OR the store hours. It was just a few minutes before 7pm. The store was empty and staff was straightening up the already very neat store. I picked out 2 bundles of 4 for $20, (treated myself too), asked a few questions, signed up for rewards, and was happily on my way. Pulling out of the parking lot I noticed it was 7:08pm and it occurred to me the store must have closed at 7pm. I spent my entire childhood in a local, family owned restaurant and I am often baffled by many business’s lack of customer service. It must be noted, the staff in this store was just so kind and had me feeling so fine that I didn’t even know I had stayed beyond closing, which I’m very sorry for. I never would have walked in at 5 of closing had I known! I used a bar of soap this morning and I absolutely love it! It smells even more beautifully once it’s lathered! Thanks for a great product and very friendly staff! I am a happily devoted new customer!
-
February 2023 by cambria lee
I booked a party for my daughter’s 10th birthday yesterday. I’m overwhelmed by how amazing the staff was today. They had patience, were attentive, exceptionally kind and were organized. The experience was smooth! My daughter and her friends had the best time. I will be recommending to everyone I know to book at Buff City Soap the Wilmington Location.
-
January 2023 by Wendy Feeling
The store is adorable not intimidating. It works for women or men. The staff is very knowledgeable and quite friendly! I met the owner and he was so kind and upsold me a couple of times!!
-
January 2023 by Nicholas Falcone
Staff here is very pleasurable and knowledgeable! You will be greeted with a nice hello, and guaranteed too leave this place with some great smelling products.
-
January 2023 by Tiffany West
Wow. Just wow. I went to pick up my ham today for Thanksgiving and happened into this heavenly spot. I cannot believe how good everything smells with the perfect amount of scent and linger. The body butter is luscious and the kids scents are perfection. Everybody gets a Christmas gift from here, especially me. I have found my new bath products spot.
-
January 2023 by Francesca Centone
My husband, 6 y/o and I wandered into this gem on Sunday. We all found something we wanted buy. My husband and I bought soap that we really like and our kid went for one of the fruity bath bombs. That thing made our bathroom smell amazing for a full day! The staff was super helpful and kind as we were browsing. I’ve already told all my family and friends about it. Can’t wait to go back!
-
January 2023 by Samantha Hill
Stopped in this place for the first time the other day. Staff was very welcoming and ready to answer any questions. I bought a few items that all smell amazing. The laundry detergent is the best I’ve ever used. Can’t beat that everything is made in house. Will definitely be back
