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November 2023 by Angela Narvaez
Found you on Google Maps on the way to NYC! Discovered my bike had a flat when we loaded up this morning and thankfully you weren’t too terribly far off course. Decided to stop and take care of the tire instead of waiting until we got to our destination. Fastest fix ever! You had us in and out in 10 min…fixed and paid! Thank you so much!! Entered the raffle for Cranksgiving and the beautiful display of bikes eased my husband’s stress of making the stop (it was a little out of the way…my bad on the directions ??). Great service and great shop!!
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July 2023 by Bruce Scheibe
Honest business; I had an issue with a set of tires they recommended, and after calling they quickly offered to fix the problem. Took the bike back into the shop and everything has been fixed.
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June 2023 by Steven Ozer
Visited the store three times, and each time we went in, a different salesperson gave us conflicting information on price and availability of the same bike. Ready to buy, instead we left in exasperation, and wondered why a simple purchase had to be that difficult. We recommend going someplace else.
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April 2023 by Dakin Bond
Paul and Justin were phenomenal guides for helping me choosing the right bike for an upgrade. They took their time to make sure I found the bike that I loved and went out of their way to fulfill all my needs. Superior customer service and I found a bike shop to return to for a lifetime.
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November 2022 by Kevin Byrd
Helpful and knowledgeable staff that provided the right parts at great prices
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October 2022 by Jason Perelshteyn
Bought $1500 tubeless bike there. When I was walking out they mentioned that I can just bring it in and they will refresh the sealant for me during 90 days maintenance window. I brought bike back for some basic maintenance and asked to refill sealant. They charged $20 per tyre for labor just to put the sealant in!!! Wouldn't budge on it at all. It requires basically as much labor as pumping a tire!Also, bike wasn't put together really well. Some parts came loose on the first ride.EDIT: downgrading even further to 2 stars. Because when I brought the bike home after their maintenance, the derailleur was misaligned. There is a clicking sound coming from it and you can't shift up to one the speeds. I have to shift up twice and then once down. They are not even doing a simple shifter check before giving the bike back to you!This place has terrible quality control!
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July 2022 by Kerry Welsh
Went in prepared to make a $800 purchase and told I couldn’t take the bike for a test ride because the streets were wet. I offered to come back the following day but they are closed Mon/Tues. The Trek store down the street let me take out multiple bikes and earned my business.
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July 2022 by Craig’s Model Rockets
Great staff Awesome prices and very nice store I highly recommend this
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May 2022 by Ronny Rizaldi
Bought my first mountain bike and the staff was helpful and knowledgeable. Had a little issue with the gears but they fixed it at no cost.
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April 2022 by Nicholas LePera
Awesome staff, extremely helpful and friendly!
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October 2021 by Robin Garrett
Best bike shop!!! These guys are awesome and they care about the customers. Everyone there is knowledgable about bikes, gear, accessories, etc. They sell based on your needs not on how much money they'll make. They listen to your concerns and questions without judgement. I fell like family when I walk in. I will only buy bikes from here and I refer everyone I know to their store.
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October 2021 by Karan Saini
Earlier this year I bought a road bike, in-fact my very first road bike from Brandywine Bike shop in Wilmington, DE. I bought the bike online, as I wanted to ensure I get my hands on it before someone else does due to the current shortage of bikes throughout the U.S. Paul, Aaron, and the repair shop folks were beyond knowledgeable and made the purchase process extremely convenient and informative. Aaron helped me pick a Sena smart helmet which I’m in love with while Paul gave me information about the local bike trails and history on how he got into this business. Their passion towards the sport, cleanliness of the store, variety of products available, and sound advice is what makes this store very special.Thank you for assisting me with this purchase and I’ll definitely be coming back to this store.Congratulations! On a job well done.
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June 2021 by Johnathon Doe
Show up & they are closed.It is a Monday.Store looked nice through the glass
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June 2021 by Mario Nappa
Great place.
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April 2021 by David Detweiler
Clean shop, good selection for all types of riders. Well stocked on accessories, clothes, parts, and cleaning supplies!