-
April 2024 by Joan Beard
Sales staff is knowledgeable and very helpful. Can’t speak to the furniture, hasn’t been delivered yet.
-
April 2024 by Rashawn Jarido
It was a great experience and everyone was super helpful and provided great customer service.
-
April 2024 by Elizabeth Saylor
We have been long-time shoppers at Bob's and love everything we get. New and discounted. We found two queen size headboards for $25 each in the corral, and I couldn't be happier with them regardless of the price.
-
April 2024 by Anjali Yadav
Taylor made the whole experience of shopping at Bob furniture Wilmington DE location extremely pleasurable. She called me right away when the item I was interested in became available, sent a picture of it to help me make my mind on the color and met me at the store later that evening to help check it out in person and place the order. At no point I felt I was being rushed to buy, and all the information she provided was 100% accurate. Thanks Taylor!!
-
April 2024 by Ashley
I jus picked out a beautiful sectional from here.the staff was very nice and helpful would deff recommend. Also the leasing pricing is affordable.
-
April 2024 by Sarah Mozher
so many employees willing to help you find the products you need for your lifestyle .. super friendly and helpful & such a wide range of furniture available !
-
April 2024 by Margaret Harper
I was surprised &very satisfied with my ability to change my delivery date.
-
April 2024 by Morris Lane
Bob's had a wide selection of recliners to choose from. I particularly appreciated the no pressure salesman that I worked with.
-
April 2024 by Monica
I went to Bob’s to buy an entertainment center. The sales associate quoted me $359 and the sales manager quoted me $399. I’m not sure why they weren’t on the same page. However; I bought the entertainment center, because it was on sale for half the price. When I got home the bottom was missing a big piece of wood, that controls how sturdy it will sit on the floor without it rocking like a boat. Also, the legs/taps on the bottom were all bent. These SCAMMERS at Bobs should be ashamed of themselves for selling this entertainment center. It was suppose to be the one on the floor, but obviously it was switched and they gave me something out of their storage room. The one on the floor was perfect. Don’t buy anything from this DUMP!!!!! RUN AND DON’T LOOK ? BACK.
-
April 2024 by Tamla Thomas
Cynthia was very attentive to what we were lookin for in pickin out the best bedrm set that fit out needs and color scheme. We will be returning for more furniture and I will surely be lookn for her to assist us.Thank.you Cynthia
-
April 2024 by Jackie askew
Got exactly what I was looking for. Staff was wonderful. No pushing sales people.Just a very nice experience
-
April 2024 by jason l
Kenn and the employees at Bob's were very kind, knowledgeable and helpful.
-
April 2024 by Susana Cruz
As soon as you come in the store the staff follows you to much. I tell them I'm just looking after 3-5 minutes they come again
-
March 2024 by Joseph Cannata
Absolutely TERRIBLE experience! We were lied too about the good proof(extended warranty) and the manager on duty at the time seemed like he could care less. I know multiple people that have had issues with customer service and warranty issues and now unfortunately I have experienced it first hand. The customer service was horrendous and I have 2 defected motors that they were giving me a hard time about. Attempted to speak with the store manager 3 different times and was completely ignored. No returned phone call nothing. I’ll never do business with them again.
-
March 2024 by Shirley Owens
Cynthia is one of the greatest sales associate.
