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March 2024 by Sajhii
Very good customer Service.
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March 2024 by Fergus Landscaping
Terrible credit card customer service
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January 2024 by Kay Rose
They NEVER answer their phones
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April 2023 by Morine Anderson
I was there there today, 2 male workers one a teller and the B M just enjoying life while the lady manage the line and customers, they don't say anything not even hello we can help you, so I just leave!!!! It's a disgusting
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December 2022 by David Cansler
Want to give a review for the Limestone Branch. They are great especially Marissa who hass assited me and her fellow employees cashing my check without an account. I want to thank Marissa for everything that she has done for me. She deserves 5 stars for her assistance
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August 2022 by M. W.
Nicholas Malone was very helpful in solving a problem that was caused by another branch, and he solved it very quickly too.
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August 2022 by Debbie K.
I recently got a new credit card through Bank of America, call to try to set up automatic monthly payments,and apparently they don't have the ability to do that, every company I've ever dealt with I've been able to call on the phone and set up automatic monthly payment, simply,. Not Bank of America you got to go through there online banking app go through another app do this do that jump through hoops and it still doesn't work 2 weeks I've been trying to do this, try talking to a supervisor they can't help me either, they need to get with the 20th century unbelievable, nothing like good old customer service to make you feel appreciated, good luck anybody who does business with them
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May 2022 by Dusty Potter
This bank is always closed, just ridiculous that they can’t stay open when it’s right in downtown Wilmington. At first I thought, “well I can understand if someone had Covid and they had to close for a day or two to clean, but it’s been months. So what’s the problem, is this branch ever gonna be open for the public again?
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April 2022 by Bhikhankumar Sah
How about this document purchase card Bank of America Delaware branch
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March 2022 by Damon Brady
Only can use ATM In side of bank have not been open to the public for a long time not fair for us who live in the city maybe 5 to 10 minutes away have to catch a bus if we don't have a car 6 miles away to the closest branch
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May 2021 by King Arthur
Need improvements!
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February 2021 by Isabella Alison
Not bad!
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February 2021 by john h
This bank shares personal information that should not be shared. If I could give no stars I would.
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December 2020 by Rolan Nicolaus
Excessive fees. Customer service is lacking. Long hold times on the phone. Automated phone maze cuts you off. When you do get someone they are not much help and sound like they are on the other side of the world.
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October 2020 by Rolan C.
The online system needs updating. It's not very use friendly. They don't show you your recent activity, just previous statements. The call in system isn't very good either. It should be easier to get a person on the phone.
