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January 2024 by Kalpna Gandhi
Terrible job and Very poor service. My white clothes that were to be cleaned had all blue stains on them. They did a lousy job and messed up all my silks. Did not want to take ownership or accountability for the sloppy job done. Rude and ruthless staff. Never again. Worst place ever in town for dry cleaning. The new owners are never around to be able to remediate the situation.
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November 2023 by Jacqueline V.
I have been a loyal client at this location since its onset but I will no longer use their services. My visit today on Wednesday, 22 November 2023 was deplorable. The register associate was rude, arrogant and condescending and unfortunately the quality of work is subpar. It used to be a great deal as far as the cost and i was always happy with the finished product. The owner was frequently on site, exchanging pleasantries and hospitable conversation. But apparently that is a thing of the past. As is my patronage.
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October 2023 by T
Woman at front desk unwelcoming, rude and unaware of anything having to do with the business process.
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September 2023 by CJ W
Fast and reliable.. great customer service!
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September 2023 by PROrganist
August 23 young lady with spiderman t-shirt long hair... not customer friendly at all!! Very rude and unprofessional. I've been coming here for over ten years and have never experienced such behavior
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August 2023 by Linda M
This was a very good cleaners. It has changed ownership and it is awful. They do a terrible job. They had to do my garments over and then lost two pieces of my clothing. I have been there twice and no response. I finally contacted a manager and he promised he would get back to me and did not. i have called and no answer. I called this morning and asked for the Manager. The person hung up. I have called at least 3 times and no response. There is no Customer Service. I would not recommend this business to anyone.
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July 2023 by Brittany Houseal
Wish I could give 0 stars! Dropped a dress off on Wednesday am, go to pick it up on Friday am, dress is nowhere to be found. Dress is for an event tonight and now, no dress. Was told that even though I have a receipt, my order was taken out of the system therefore I believe someone there stole my dress. Apparently it is an ongoing issue because per the person I talked to, things like this happen all of the time there and he regrets even working there. This place needs to be shut down immediately and I will never go back. I will pay a trustworthy business $10 a garment then to pay to have my belongings stolen from me.
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May 2023 by Chris C.
So I got married a couple of days ago and dropped off my wife's and I clothing from the wedding and when I came back with my wife I noticed that I didn't get my handkerchief so I was asking them about it and apparently they didn't have my silk handkerchief so I had to come back and they gave me a cotton handkerchief instead so with that I will be going somewhere else
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February 2023 by Amanda D
I didn’t care for paying extra just to use a credit card. They do good work but deceptive practices. Tried to charge me for 4 items to be dry cleaned instead of only 3. 1 item only needed a repair, but again tried to charge me for 4 items dry cleaned and not 3 plus the 1 repair. I had 4 items dropped in total. Great prices but will try to pull a fast 1 if you are not careful.Services: Special care fabric cleaning
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February 2023 by Mary Pat McDevitt
The store has sign on break. It’s been closed for 1/2 hour already. It’s now 4:15 pm.
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February 2023 by Daniel Borges
The manager is rude, the cashiers are rude and this business does not handle your wardrobe with care. Read the rest of the reviews and stay away from this poorly ran business!Services: Special care fabric cleaning
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December 2022 by Terrell H.
New to area took my uniforms hear to try this place out.Worst dry cleaners ever. Don't waste your time
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December 2022 by kristin upasani
Since we moved to Delaware just over 4 years ago, this was our dry cleaners.Until a year post-Covid, we had NO issues whatsoever. All clothes and bedding that we left for cleaning were picked up smelling clean, pressed impeccably, and laundered without complaint.Ever since about a year back we have had spotty service, with shirt returned with broken buttons and clothes that, while pressed, did not feel the same nor smelled “fresh”. The first few times I chalked it up to myself and being overly critical. However, I just picked up a comforter that they had laundered for me. It was used only for a little while since the last time they cleaned it for me.This comforter didn’t smell clean at all, the filling was matted. It has lost it’s fluffiness (this is a child’s twin comforter that was costly; the only other time it was used/laundered was by this cleaners a year back-my child co sleeps mostly). I am appalled at the condition it was retuned and honestly, it seems like it was put through a cycle without any soap/surfactant or whatever is used to properly clean an item.They’ve lost a long time customer.Services: Laundry wash & fold
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November 2022 by Chris Longstaff
This place is a mess, they lost our comforter, and it finally showed up 2 weeks later. Customer service is not on the menu.Standing in line to drop off some shirts takes 10 minutes because there’s one new employee at the register that doesn’t know what they’re doing and 2 other employees not helping because they’re on their phones not doing anything. Go somewhere else if possibleServices: General bedding cleaning
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October 2022 by Stephen C.
So this used to be a great place to get clothes laundered and dry cleaned. Attention to detail has waned and stains are missed unless you point them out. I have to pretreat my white shirts or the collars come back pressed but dirty. Leaving a review because of their losing a dress shirt and not accepting responsibility. First excuse was they needed extra time to work on a stain (it didn't have any). Three days later they couldn't find it. Two days later, I filed a claim for the owner to review. Said they would call me. Never did. Went back and was told the gal was on vacation back Monday. Monday, no one knew what I was talking about. 6 visits and still no shirt.