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December 2023 by Weston Varnes
Had professional pictures taken of our daughter and have attempted to have them printed at Walgreens. So far we have attempted to pick them up 3 times and each time the very rude employees have given 3 different excuses about why we couldn’t pick them up. First they said they didn’t have the pictures after we received a phone call saying that they were ready to pick up. Then they needed the copyright information (which was provided when we ordered them). And this evening the cashier was “to busy” and “had to much going on to worry about your pictures” customer service gets a zero. Don’t go here if you need help with anything.
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August 2023 by Hunter Gatherer
They are always late with prescription refills
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August 2023 by Marcos Perez
If you’re considering stopping at this Walgreens for over the counter medication, just keep going. I don’t know if it was because I looked Hispanic or what but this was my first time buying Claritin D. I’ve just left the urgent care in Smyrna and was told to grab this stuff from a doctor so I proceeded to stop here. I asked the colored hair chick for it and she said is 15 ok? I said is there anything bigger? Keep in mind I don’t know what this is other than “a decongestant that you need id to buy” (the words the doctor used to suscribe it to me). I took out my Id and card to pay and not even a second after scanning my id she said “sorry I can’t sell you this our system is down, but you can try again in 24 hours”.
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August 2023 by Vee 99
They were EXTREMELY rude on the phone and was just asking if their machine was working
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May 2023 by Latanya B.
If you can avoid this particular Walgreens by all means do so I stop by this afternoon for allergy medicine walks in to a cashier at the front that act like she forgot where she was I looked at her until she greeted me. I wish you all could see how hard it was for her to to say "hi" first of all it's " Hello welcome to Walgreens"!!!!!!!! As for the pharmacy if someone hands you their ID hand it back to them! what's the sliding it across the counter crap?
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April 2023 by Mary Ann Maycen
This is the best pharmacy I have used since I have moved to Delaware. I have been a nurse for 33 years and Ryan is the best Pharmacist I ever had. He really cares about his customers that he serves. He is so friendly, professional, and will always take the time to answer any questions you may have either in person or on the phone. As a nurse, I know how busy Pharmacist's can be. I honestly trust Ryan's advise more than some of the doctors I use.I have no problems with the staff. The majority know me by name and are always friendly, have a smile on their face and are always willing to help me if there is a problem with one of my medications. I know how short staffed the medical profession is due to the mandate of the COVID 19 vaccine. I always remember when you are short of help, one person can only due so much. We all need to learn to be patient and remember how many customers they are waiting on, the phone calls they need to answer, the need for a person at the drive through window, search for our prescriptions, and administer the COVID vaccine and I am sure I have left out many other duties.Many pharmacies do not stock certain medications, so they need to be ordered. If you are not on automatic refill, you need to call several days before you have no medication left. We all need to remember that our health system has changed and it is not for the better. It is not the workers fault but Walgreens franchise.
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February 2023 by cody king
BEST KEPT WALGREENS IN THE AREAEverything’s always clean tidy and organized, sometimes the drinks are out of stock but that’s not a horrible problem most likely due to supply. Employees are always ready to answer questions, helpful, kind, and considerate but also always changing. It’s over all a convenient shopping experience. Would recommend stopping here if need be. I’m not sure about the pharmacy i myself have never had a problem.
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November 2022 by M P (Unprotected)
If you’re considering stopping at this Walgreens for over the counter medication, just keep going. I don’t know if it was because I looked Hispanic or what but this was my first time buying Claritin D. I’ve just left the urgent care in Smyrna and was told to grab this stuff from a doctor so I proceeded to stop here. I asked the colored hair chick for it and she said is 15 ok? I said is there anything bigger? Keep in mind I don’t know what this is other than “a decongestant that you need id to buy” (the words the doctor used to suscribe it to me). I took out my Id and card to pay and not even a second after scanning my id she said “sorry I can’t sell you this our system is down, but you can try again in 24 hours”.
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November 2022 by Marcos Perez (Unprotected)
If you’re considering stopping at this Walgreens for over the counter medication, just keep going. I don’t know if it was because I looked Hispanic or what but this was my first time buying Claritin D. I’ve just left the urgent care in Smyrna and was told to grab this stuff from a doctor so I proceeded to stop here. I asked the colored hair chick for it and she said is 15 ok? I said is there anything bigger? Keep in mind I don’t know what this is other than “a decongestant that you need id to buy” (the words the doctor used to suscribe it to me). I took out my Id and card to pay and not even a second after scanning my id she said “sorry I can’t sell you this our system is down, but you can try again in 24 hours”.
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November 2022 by Hunter Prasch
CVS is better
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October 2022 by Jennifer Conroy
Worst pharmacy on the planet. I wish I could give negative stars. I've been going here for years & there's ALWAYS a problem on their end that results in me not getting the medication I need. My health has been affected by their admitted errors & issues. The pharmacy keeps cutting their hours back & they never have enough staff when they're open. Don't even think about using the drive through- more often than not, I've waited at least 30 minutes. The line inside the store usually isn't quite so bad. But, when being helped at the counter, the staff are usually trying to help 2 or 3 customers at once while maintaining non-work conversations amongst themselves. I've actually had them lose track of what they were doing, lose my paperwork, or say, 'Wait, what was I doing?' while I'm standing right there. I've also heard them say, 'I'm doing too many things at once.' I don't know how they don't mix up medication. The only nice thing I can say is that the pharmacist himself is nice & helpful. I actually feel bad for him...it must be miserable working there.
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September 2022 by Vee 666
They were EXTREMELY rude on the phone and was just asking if their machine was working
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February 2022 by Natasha Cherry
They just made Moderna. I had appointment for Pfizer.
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November 2021 by Steve Casella
Always friendly always smiling always willing to help if you need it
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July 2021 by liz wyatt
Good place quick and easy