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May 2023 by Latanya B.
If you can avoid this particular Walgreens by all means do so I stop by this afternoon for allergy medicine walks in to a cashier at the front that act like she forgot where she was I looked at her until she greeted me. I wish you all could see how hard it was for her to to say "hi" first of all it's " Hello welcome to Walgreens"!!!!!!!! As for the pharmacy if someone hands you their ID hand it back to them! what's the sliding it across the counter crap?
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May 2022 by Mary Ann Maycen
I am giving the Pharmacy a #5 only because Ryan is the best Pharmacist I have ever had. This is from a nurse with 33 years of experience having to deal with Pharmacist's over the phone. This pharmacy is very busy and I have no idea how Ryan keeps up with all the proscriptions he fills in one day, people calling and asking to talk to him ,people , a question either at the proscription counter or where they drop off new prescriptions. He always has a smile on his face and I have never seen him in a bad mood.I have no idea how Ryan and the staff of the Pharmacy keep up, especially since the pandemic and having to administer the vaccine to people who are coming to Walgreens for their injections. Due to Walgreens poor management, the Pharmacy now is closed on Saturday and Sunday and closes every day at 6:00 PM.If you would offer a decent wage and hire more people you may not be short staffed. One person can only do so much. This is not fair to Ryan of the staff or to the customers who use this pharmacy.My husband was discharged from the hospital and it was a Friday and the Pharmacy was closed at 6 PM. I was unable to get it on Saturday and Sunday because the Pharmacy was closed. I had to call another Walgreens to check if they could transfer my husbands prescription so he would be able to start it. The good news was they were able to do that for me. The bad news was that is far from where I live and gas is very expensive. When Ryan and staff come in on Monday they are looking at Saturday, Sunday and Mondays prescriptions to fill.As a nurse I suggest Walgreen's management to visit this pharmacy and spend a few weeks watching how Ryan and staff work. Maybe then you will get the idea that you can't run a pharmacy with a ghost of a staff. It is so easy to sit behind your desk and decide to cut staff but you are not the person that is the one that is working the job of the people you let go. I have been there and you finally get burnt out and leave.
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February 2021 by Patty Bryant
Pharmacy staff very friendly. Gave me my 2nd Covid shot.
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September 2019 by Ryan Elizabeth Cook
There is a young man named Denzel that works at this Walgreen’s , and he is hands down the nicest customer service person I have encountered in any and all of my shopping experiences in and around Middletown/Townsend. He is genuinely friendly, helpful and in a good mood every time I go in the store. Because of his great customer service and awesome personality, this Walgreens is my go to, even if it’s out of my way.
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October 2018 by Michele Andersen
Staff always friendly and helpful. Special shoutout to Valerie!!
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May 2018 by Hayley Waters
Horrible service and communication amongst pharmacy staff. Never using again.
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April 2018 by Joel E.
I get everything from this store including prescriptions. Ed and his team do a great job.
