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June 2024 by Cara Coleman
Would leave zero stars if possible. Staff is far from a pleasure to work with and they always act like it’s a hassle to wait on you. Additionally all the prices marked for postal items are incorrect and should be addressed by management. Please get this staff some customer service training.
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March 2024 by megan freebery
I dropped off 100 wedding invitations. Some arrived damaged, some were sent back to me for no reason, and some just disappeared. I am highly disappointed that they would treat something so important to me with such little respect. The woman at the counter knew what they were and how worried I was about them.
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December 2023 by Jillian Tiller
I love the Townsend Post Office! The staff is friendly and always so helpful! The one team member even helped raise thousands of dollars for Breast Cancer Awareness and took the time to share a personal story.
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December 2023 by Melissa Domanski
Most of the staff are very unpleasant. This post office also closes everyday from 2-3 pm.
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December 2023 by Rachel Bekkeli
Extremely poor customer service!
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September 2023 by Al Townsend
Postal employees are nice, friendly and pleasant. Helpful when assistance needed. Thank you
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June 2023 by Al Harrington
Postal employees are nice, friendly and pleasant. Helpful when assistance needed. Thank you
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February 2023 by Ashia McKnight
customer service need to improve special the new lady that they have now is the worst, every time i walk in for something is not ready.
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January 2023 by Joe Witkowski
Miserable
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December 2022 by Sheryl Rojas
If you approach them with kindness, kindness is returned. It’s a tough job when so much is out of your control.
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August 2022 by Hugh Dugan
Always busy try to send a certified letter they make you fill it out and get in the back of the line again but some people fill out entire passport forms mail multiple packages etc. etc. and they don’t have to get in the back of the line
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January 2022 by Connor
Extremely lazy
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September 2021 by ecbs Fields
Lady always haves and attitude and getting smart she should be working in back away from people
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June 2021 by Mike C
So I’m New to the area thought I’d take a ride around and get familiar with the businesses in townsend so I stopped into the local Post Office today. I met a clerk there by the name of Iris she was very friendly welcoming me with a warm smile and very professional knowledgeable. She explain to me in detail of the change of address form. Thanks again looking forward to my next visit.
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August 2020 by Monique Malcolm
Great post office.