Willis Ford, Inc. is a reputable auto dealership and service center serving the Smyrna, DE community. They have been praised for their excellent customer service, with customers highlighting the professionalism and helpfulness of their staff, particularly Frank, Sarah, and Angel. Customers appreciate the smooth transaction process, from ordering and delivery to the convenient pickup and drop-off services. The dealership is known for its trustworthiness, with customers describing it as a great place to purchase a vehicle. While the repair services may be on the pricier side, customers appreciate the quality of work and the quick turnaround. Overall, Willis Ford, Inc. is a reliable and customer-oriented business that has earned the trust and satisfaction of its clients.
Beyond happy with the customer service and experience we just had with Willis Ford and our sales consultant, Gabe Matysiak. He made the process simple, clear, and easy. He answered all our questions and didn't put any pressure on us. He even delivered the vehicle directly to us! Thrilled with the overall experience.
May 2024
Absolutely wonderful dealership to do business with! Mr. Michael P. is such a professional! He is patient, knowledgeable and understanding! Definitely a great place to purchase your next vehicle!
March 2024
Frank is the best and most trustworthy car dealer! Sarah was also very helpful! She scheduled my vehicle to be picked up from my job for my first oil change. It was returned to me before I got off from work. Angel was the driver that made sure everything went smoothly. The staff is courteous and offers outstanding service!
