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May 2024 by NP Val
Mistakenly opened the door. I did not know they were closed. Lady on there said they were closed so I turned to leave and then she asked me what do you need. I needed to return an item. She told me to come in and she would take care of it. At first I thought that was great she was willing to do this however she then made a big deal about them being closed. I said to her the door was open and I did not know. She said “there are things we have to do before we close”. I said ok well I didn’t know because the door was open. I would have happily returned the next day. Unfortunately my tape job was not the best and she pointed to it and said “that has to be taped “. At that point I was getting angry because she was being rude. So, I said I guess you want me to buy some tape off of you and she just stood there. She then proceeded to give me a mean stare. I told her not to look at me that way. I should have turned around and left. I went to pay for it and she asked for cash which I did not have on me. I told her I will check with the person in the truck waiting for me. He did not have cash either. She literally stood outside the store while I went into food lion to get some cash. Came out and paid her. These people do not care about anyone but themselves. I will never go back there and will not recommend. I could have avoided all of this if I just turned around and left on the first place.
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May 2024 by James H Thompson Jr
Returning my Amazon items and other packages is extremely convenient.
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May 2024 by Faye
Ease of returning Amazon packages
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May 2024 by Addie Cuevas
The owners are very helpful, very knowledgeable and very sweet
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May 2024 by Sara Wilson
The husband and wife who run this store are top notch in every capacity.
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May 2024 by Essence Norris
RUDE. The woman at the counter had an attitude as soon as I walked through the door. She was sitting down and got up slowly to come to the counter. If you don’t like your job, quit!
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May 2024 by Alicia Ellsworth
They are so welcoming and ready to help.
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May 2024 by Marcia Hoegg
I've been to this store several times and so far I've always had good experiences.
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May 2024 by MaryAnn Hall
The UPS Store on Stadium Street, Smyrna DE is the best. Always friendly, greated with a smile and helpful!!!
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May 2024 by Jillian Brooks
Reliability, friendliness, fast service, availability.
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May 2024 by Ellen Domenici
My UPS store is amazing. They are a great addition to the community.
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May 2024 by Ennis Thompson
Pleasant staff and quick service. Thank you
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May 2024 by Kevin Wilson
Location access and simple process
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May 2024 by Valerie Brown
The owners are extremely courteous and friendly. they are quick and efficient and very helpful.
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May 2024 by Yvonne Armstrong
Always friendly. I mostly use them for Amazon Returns which is very convenient.