Royal Farms receives mixed reviews. Some customers report significant order problems, such as missing items like mashed potatoes and fries, or receiving the wrong breakfast sandwich. The chicken can be inconsistent, with some finding it dried out and not fresh. The automated systems combined with multiple staff at the counter are seen as complicated for buying gas or cigarettes. However, others absolutely love the store, praising the friendly staff who try their best to keep things clean. The coffee is great tasting and the breakfast sandwiches are good. For some, it is a perfect regular stop, viewed as a huge difference from other chains where orders are often wrong.
I go here every Wednesday, and that's always perfect. But this particular review is how I just got off early from work, stopped to get breakfast, and I got the wrong order. I ordered a chicken sub, they gave me sausage. So that sucks, I'm not eating this.
March 2024
We like going to royal farms for their coffee which is great tasting the breakfast sandwiches are good their chicken is ok but last time we got the chicken in tenders they were not fresh and dried out
August 2023
No chicken and lady supposed to be working the food area was sitting in her car outside for over 15 minutes. Just got a refund. Lady in front with an arm brace was nice and bathrooms were mostly clean.