Matt Basile - State Farm Insurance Agent is highly praised for its friendly and professional service. Customers appreciate the team’s helpfulness, efficiency, and attention to detail. Many reviews highlight the excellent support from agents, especially Amy and Kiley, who are described as knowledgeable, personable, and quick to respond. They provide great quotes for auto, home, and life insurance, often saving clients money and making insurance processes smooth and easy. The staff takes the time to ask the right questions, ensuring clients get the best rates possible, even when insuring teenagers or adding new vehicles. Customers feel confident in the team’s expertise and dedication, enjoying a positive experience with every interaction. With over 100 years of combined insurance experience, the team offers good neighbor customer service and helps families in Smyrna, Clayton, Middletown, Townsend, Odessa, Cheswold, Hartly, Kenton, and surrounding areas. Overall, clients are satisfied with the professionalism, kindness, and quality of service they receive, making Matt Basile State Farm a trusted choice for insurance needs in Delaware.
I've been with State farm for over 30 years both Auto and homeowners insurance. My agent Matt Basile and his team are excellent to work with. They communicate well and send all the documents you need. I wouldn't be a State farm customer for 30 years if I wasn't satisfied with their customer service.
December 2025
Thank you, Mrs. Amy Skay. You are amazing. You help me with all the questions and help find the best coverage I need.
November 2025
In getting a new auto policy I've talked to alot of agents and Amy is by far the best one out there. She's quick and personable. Im very thankful for her.
