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August 2023 by Marcus Moulton
Slowest Hemis on the net.Ordered a new hemi from these jokers. No indication on the site that they don’t have the engine. So they took the money, and 2 weeks in they still can’t tell me when it will ship because they don’t have the engine and don’t know when they will have it. They have my money and I have no idea when or if I will get the engine. Now I missed my shop date and I have to stay in a rental until they get the engine and feel like they are ready to ship it to me. Never again. My experience is if they have performance in their name, stay away.Edit: they have since cancelled my order in retaliation for my being upset for them lying about my delivery date, and not being transparent about not having the engine they sold me, and for this review. While their actions are childish, the outcome is acceptable.
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August 2023 by Gary Nelson
Great quality performance parts. All questions answered quickly and orders shipped asap. Very good folks to deal with. My go to for the Hellcat.
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August 2023 by Mark Wade Emde
Caution when purchasing from their web site. I made a purchase with a card that was last used over a year ago, and within 3 days of the one purchase from HHP, I was hit 3X with over 2.2K in fraudulent charges. The charges were not billed to them, but a transportation company. Can't say it was them, but seems odd that I hadn't used the card in over a year, and then within 72 hours of a transaction, and the only transaction made, was from HHP, and I get hit with fraud????? You have been warned.
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June 2023 by cubasam
I feel the need to call out HHP and in particular Greg and Beccy for the sheer level of awesomeness in pre-purchase and post-purchase support. I ordered a forged Hellcat block and the experience has been special.Highly recommend doing business with Josh and his team. They are awesome and they give back A LOT to the community.Thank you!
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May 2023 by Nick M.
HHP replaced the long block in my 2012 Jeep srt8. And was a great experience from start to finish!,greg and josh were helpful and answered any questions I had. Truck was there for a short time and finished when they say they would. Would definitely recommend them to anyone and will go back for further business!Service: Auto engine tuning
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May 2023 by Dusty “Duddy” Bare
Got the cold air intake from them..shipped quickly and great product
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May 2023 by JUSTIN DELOREAN
I've sent so many emails trying to get a hold of these guys and I almost never hear back. I've tried using my different email accounts and sending to different people at the company. I am having troubles with a tune they provided me and I cannot get a response. It is really irritating and very unprofessional. I don't know what their deal is.Service: Auto engine tuning
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April 2023 by Brian Bender
This company truly stands behind their word. If you’re someone that’s out of state doing mail order don’t hesitate using this organization. The customer service has been amazing, they will follow up with the order, and all response times are quick.Had a backordered part from the manufacturer and anytime I emailed them with a question the response was instant. They didn’t give me a hard time when I asked for a refund due to the delay on the manufactures side. Credit was issued as promised.I can’t say enough good things about this organization. Being that this was a mail order transaction I figured it would a hassle getting a refund. ACTUALLY IT WAS THE EXACT OPPOSITE!!! Thank you to everyone involved and the stellar support!!!!
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April 2023 by Dominic's Bar and Grille
Want a shop who doesn't answer emails, states they are "busy" and relies on another well known tuner to help him out and figure stuff out.. you have the correct place to do business. A joke..Service: Auto engine tuning
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March 2023 by L Brock
My husband worked with HHP on his Challenger Hellcat based on recommendations from a local shop (we live in NJ and wanted some serious work done. He I spoke with them numerous times and ultimately took their recommendation to have a Custom Limiter Cam installed. We paid about $6k to have it installed in December 2019 and he has been unhappy with the sound since installation. It doesn’t sound like it has a cam, and he heard the owner making jokes in the shop about ‘the car that won’t lope’. He drove down in 2022 (3 hour round trip drive) and spent the entire day in the shop so the owner could could work on it, just for him to say he can’t make it work. He did indicate at one point he thinks there is a problem with the software, but we never had any follow up. We've tried reaching out for resolution multiple times but have not received a response. This is pretty par for the course with the level of service we've historically received.For example, we paid HHP $12k for a new supercharger to ensure he could run in the 8’s on the track, and am currently running SLOWER than on the stock supercharger. We have to hound them to get assistance in a new tune and even drove 7 hours roundtrip to Maryland International Raceway just to accommodate the owner's schedule and get trackside support. Unfortunately, that was a wasted effort – my husband showed up at 7:45 in the morning and the owner didn’t arrive until 3:15. He was able to get one revised tune that did not help and the day was over. His solution was that my husband get a hotel room and go to Walmart to get supplies so he could stay overnight and get assistance from him the next morning.The complete lack of regard for our time and investment is ridiculous. Sadly, we've wasted way too much of our time and energy with this shop, hoping that they would make good on their word. Don't waste your time or money. Find another shop.
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March 2023 by Marcus P
JoshW is amazing at getting everything you need! He went out of his way for me, to find an order number I had lost for a warranty claim. HHP has been consistently top dog for all HEMI needs. They're always on the ball and very trustworthy doing business. If you have a hemi and don't use HHP, you're missing out! fantastic team that goes above and beyond!
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February 2023 by Mr. KP
I called HH Performance shop from Virginia and spoke to Greg Green. He was very professional and very nice and polite over the phone very positive person easy to talk to and understand. I drove 4 hours from Virginia to this company to meet Greg and see the shop. Greg stayed at the shop and held the doors open on Friday until I got there at 5:50 PM to help me with getting together parts and prices for my 2008 dodge charger, SRT8. I will be bring my 2008 Dodge Charger SRT8 to this performance company to do all my engine work. Wonderful company and wonderful customer service.Service: Auto engine tuning
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January 2023 by Alfred Quinones
Great place to get parts for our toys/cars. Great price, customer service, fast delivery.
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December 2022 by WJC
I've only placed a couple orders w/HHP, but I 've had nothing but good experiences w/them. I got great prices both times (on a diablosport suspension controller and later an APR carbon fiber rear diffuser for my Hellcat Redeye). WAY MORE IMPORTANTLY IMO, HHP prioritizes and provides EXCELLENT customer service. Actual humans, that are actually friendly and KNOWLEDGEABLE, are available at this business to take calls/answer questions/etc, and they return calls/emails/etc in a timely manner. Im already a repeat customer, plan to do future business w/HHP, and would recommend them to anyone!
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November 2022 by Josh Regalado
I had an issue arise, Becky reached out very quickly to help address it.. HHP has a great staff and high quality parts.. would highly recommend them to anyone starting the modification journey!Services: Transmission
