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March 2024 by Jason Hill
Didn’t pass Maryland inspection Vehicle was Not safe and put my life in in danger. They’ve had my vehicle, there for about 2 weeks. I’m hoping they have it fixed today but do not go here it is a headache I will save you.
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November 2023 by Latrisha Parker
Had car 1 day already up to 1600 in repairs they need to be reported and I am
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September 2023 by tyreika wright
Good people. I been calling to make a payment no one is answering. Please call or answer before 6pm tonight’
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October 2022 by Robert Jacobs
Sold a lemon, wont stand behind my sons car. Their excuse, that's a chance you take when yiu buy a used car. Put less than 500 mikes on the car and the transmission went, supposedly a mechanic went through it, more likely git it good enough to sell
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September 2022 by Shawn Murphy
Found myself in an unusual situation. About to start a new job which comes with a company vehicle but it would not be delivered until Dec 1. At the same time, someone made me a great offer on my personal car so I accepted. My plan was to just use my old 4 Runner which had 300k + miles on it and was typically only used for dump runs, until the company car was delivered. That's when the 4 Runner decided to get unreliable. Now I'm jammed up wondering how I'm going to get to my new job but not wanting to buy something because I had a company car on the way. I took the 4Runner to Gene's and explained the situation. They took the 4Runner on trade and put me in a dependable but inexpensive Kia so now I have a dependable ride to work and didn't have to spend a fortune unnecessarily. Paris handled the sale and was straight up about the issues with the Kia. I was spending a few grand on something to hold me over for a little while. I certainly wasn't expecting it to be perfect. I've never dealt with a more honest and straightforward dealership that worked with my situation the way they did. When I read some of these negative reviews, I have to laugh. Gene's is a Buy Here, Pay Here place. When you buy inexpensive, "as is" vehicles, you cannot expect a car without some issues. They put people in cars who most likely do not qualify for traditional franchised dealership financing situations yet it seems that is what these people expect. Gene's will get you on the road and tell you exactly what you are dealing with when it comes to the car you are buying. It wont be perfect but you will get wat you pay for. I think they are great!
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May 2022 by Lashonda Boyer
Horrible Horrible Horrible Paris is a straight lier and a bad business man don't trust a word what he say "in his words I'm just going by what the owner say hun"" this place is a straight ripoff I would not recommend Noone to this place my car was in the shop at another location and this place gene's auto come on this man property and stole my car to get it back and it was not up for repo and they lied to the Mechanic that had the and said I knew about it and that's a lie but they have you guys on camera on private property stealing a car and now u don't want to give me any of my money back because u went to get the car but you don't have the key because u was not supposed to got the car or came on some property without notice good luck with ur future business and pairs Alcoholic shouldn't be a car salesman horrible Horrible Horrible place
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May 2022 by Brynae Planter
Never buy a car from these people they sell lemons cars , my car I got from didn’t even last 2 months & needed a transmission no customer service bad business ‼️
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April 2022 by Donna Cornwell
I have been to many car lots and delt with many salesman, it's a wonderful thing to find such a kind and helpful man who listens to what you need and then helps you find it,, that's what I found at Gene's Auto!!!!!!Thank you!!!
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February 2022 by Haley Schnupp
Amazing customer service thank you Paris!
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November 2021 by Rebeckah Marie
Got my second Ford from here. Paris is awesome and very helpful! Love my car
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November 2021 by Shanna Webb
Amazing customer service and the whole process went super smoothly. I love my car and have no issues with it, it’s perfect
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October 2021 by jasmine Mercado
great cars out there Paris is the one to go see. He answered all our questions fixed the problems that we were concerned about would definitely recommend this is the place to go. :)
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September 2021 by Ted Reynolds
Nice car lot. Some hard to find cars at good prices.
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August 2021 by Chrissy Beyond Blessed Gray
I love the way I was greeted and treated great customer services and very friendly staff enjoy my car it was the perfect fit
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June 2021 by Andrea Hinkle
Never had any problem at all! Nice staff and I’ve been paying my car off for the past two years and they work with me in whatever situation I am in at the time!!
