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July 2022 by Sathya N.
Rude staff! They give preference to walk-ins and don't respect the appointments. Wasted my first 10 minutes and asked me to wait another 15 minutes saying that it's normal.
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June 2022 by Priya M.
Sorry I thought this will be a good one in spite of reading other reviews I went here and got ripped off completely. I can't describe more details but definite a big rip off I would not recommend at all. Not fair !
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May 2022 by Jennifer V.
Natalie's Salon is always very clean. Ive been going to Natalie's Salon for 16 years. I usually go here for a regular gel manicure and pedicure but today I went and got a full set for the first time in years. I wanted to try out the stiletto nail look. It turned out very nice. Nicer than I expected. Thank You Lee for doing such a great job.
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March 2022 by Lisa M.
If I could give 0 stars I would...I live in San Francisco and I literally only came here because I had a 60 dollar gift card from Christmas. I got a pedicure and a paraffin hand wrap just so I could spend the money for the card. The wax was way too hot and left a burn on my finger. The pedicure was mediocre and rushed. The paraffin wrap ended up doing nothing for my hands but made them smell like perfume (please DO NOT waste your money on that). And then when I tried to use my gift card (which I just took out of the package) they said it wasn't working and to ask my family member to tell them what day they bought it. Like they remember that?? This place is terrible, overrated and overpriced. You'll get better quality service ANYWHERE else. This was a huge waste of time and money and the man who worked there was literally no help at all.
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February 2022 by Olga O.
Natalie and Paulin are the best! Very welcoming and professional Highly recommended
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January 2022 by Lisa T.
Kim is so great!! I ask for her every time!! It is clean, staff is dressed nicely and I don't feel like I am getting rushed out!
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April 2021 by Emma Mcculloch
very gentle with you when you get you're hair done the best hair salon
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April 2021 by Michelle D.
I've been going to this salon fir years. The space is lovely, clean and organized. Staff is friendly and accommodating. Typically I get a mani-pedi, but once I had a facial and it was great. She included upper back and neck massage. I floated out of their I was so relaxed. I need to go back fir another. : )
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February 2021 by Christie F.
I live in South San Francisco and the 30 minute drive is worth it! This is my go-to salon! Very friendly staff and beautiful work, always
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August 2020 by Julie Clark
got my granddaughter her haircut on Friday ,great cut she loves it ,will definitely be back,good price as well.
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July 2020 by Patrice D.
First time going here and worth the drive from San Jose! Very clean,COVID requirements in place, friendly staff, great blowout by Tiffany
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June 2020 by Jordan S.
Glad they were open given the current COVID situation, and saw they do men's haircuts. The staff were nice and personable. The haircut I got turned out OK for the most part (i.e. it's even and not lopsided), the problem is that it's not at all what I asked for. I made a specific point of saying "I'd like to leave it long so please just trim it a bit." The next thing I know she is going to town with the clippers and I have a short haircut again. She had actually cut the sides so short that I even had to ask for the back to be cut shorter to match. Not impressed, please listen to your customers requests.
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June 2020 by Jessica A.
I am currently getting a pedicure by Linda and my boyfriend is getting one by Chloe and I quickly have to say these two ladies are amazing! Their work is nicely done and super gentle! This is going to be our new pedicure spot for sure!
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February 2020 by Andra S.
Updating to two stars as the owner was very apologetic and called me in to try and fix the color. I went and it's an improvement in color, but overall it wasn't a good experience for me. Pedicure was great :) ------ If you are looking to color your hair, steer clear! Ugliest partial highlights, extra bleached hair, just the worst. The girl barely spoke English so I suppose she did not understand what I want and the pictures I showed her didn't help either. I cried when I got home. I put my hair in a bun, left with half wet hair because I couldn't stand being there anymore. She asked me if I like it as if my confused annoyed face and the "No, it's not what I was expecting" was not enough. But then again, she did not understand the language. She was also very aggressive with the washing, and the constant pull on my hair. Not even a relaxing experience apart from the horrible coloring. Please do not go here, you are better off burning 300$ than spending it to get your hair done here!
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February 2020 by Jackie S.
Angela is the best! Very sweet and skilled. My pedicures last long after I am due for another. The massages are top notch!
