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October 2023 by Thomas halliday
I recently purchased a Cadillac xts from Hopkins Auto, and I'm very satisfied. Adam Brocato helped me to find the ideal situation for my budget. I highly recommend Adam and Hopkins Auto.
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October 2023 by Yvette McCullough
In the past I rarely conducted automotive business - as a woman- but now that I’ve had positive experiences from 3 different establishments within the last 12 months, my doubts have been removed.Again, I received great price and positive service.My vehicle was repaired and the gentlemen were kind and patient with me(as a paying customer, I feel no shame about asking a number of questions ). For you older folks - that have been raised like me - following The Golden Rule, you understand what I mean :)!Do not hesitate this place is trustworthy.Whenever you go here, no fancy stuff, just down home hospitality from all staff! Thanks so very much, I appreciate you ?!The Hopkins Automotive Repair Shop - excellent!
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October 2023 by Logan Shockley
bought my car from here, first few days it ran fine then my check engine light came on. I spent an extra $2,000 to get my car fixed. a few days later the light comes on again. hopkins refused to do anything about it. Not to mention, my car passed inspection with 4 bad tires and a crack in the windshield some how. they only agreed to pay for two of the tires. In total i’ve spent over 5,000 dollars repairing my car. I will never recommend this place, and tell others to stay far away.
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August 2023 by Kevin Zhou (Miewn)
I have always had a wonderful experience working with the Hopkins group. Honest, family-owned business and was very accommodating to all my questions and needs. Thank you Zack for really thoroughly helping me with my decisions and the manager for a second opinion.
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August 2023 by Damian Davanzo
Walk in looking for a decent used car! Salesman came out very promptly. Told him what I was looking for and price and we found the perfect fit! Very easy in and out in a few hours!
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August 2023 by Tamika Joyner
If I could give a negative 5 stars I would. Any African American PLEASE DON'T GIVE THEM YOUR BUSINESS. I was trying to give them my business and Zack the seller, promised me a lot when the opposite race was with me and changed it up. He also wanted to run my credit check before I test drove the car and I asked if I could drive the car in the fence and he said no. So, he changed up and let us drive the car when he realized we were going to walk. He asked me and my fiancee to jump in the back. I requested to sit up front and he allowed me. Leaving to take it for a test drive, he jumps in the back seat. I was like man (y'all have to ride with us too). He got out. So, I come back today to see him allowing the opposite race driving a car behind the fence. I ask to speak the manager and of course he didn't do anything either. He pretty much was on Zack's side and talked to me as if I couldn't afford the car. I informed Zack yesterday that I have heard a lot of bad things about this dealership and he promised me that I wouldn't have any worries. Welp!!! I definitely was present with many worries. That's sad the RASICM AND RACIAL PROFILING will never end with some people.
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August 2023 by Vincent Tomlin
Extremely unprofessional staff there. Called and inquired about a vehicle listed online and explained I was an out of state buyer, but just wanted a walk around video of the vehicle running and under hood pics which were not posted. Spent 3 days trying to get more information on a vehicle I was more than capable and ready to buy.
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August 2023 by Dennis Murray
Sales and financing was great. I would deal with this dealership again. No complaints at all. Thanks Hopkins Automotive
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July 2023 by Yvette M.
I hit my vehicle into my mailbox.Months later I was led to Hopkins Automotive in Seaford, DE. Upon initial greetings from Brian, Service Manager, I was esteemed as a valued potential customer. Within 10 minutes, he evaluated my damage, explained what he could do to restore my vehicle, and gave me a reasonable price estimate.I was so impressed, that I made an appointment - although he was already booked for 2 weeks of work.As a result of the wonderful experience and excellent service I rate this establishment 5+ stars!Not only were Brian and Ron(tech) excellent withtheir work, but also, the staff in the accompanying office made me feel well liked and comfortable.So, if you're looking for exceptional craftsmanship and wholesome hospitality, you should use this business!
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July 2023 by Melvin Freeman
EVERYTHING IS GOOD KEEP DOING WHAT YOU DO THANKS ??
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June 2023 by Valentina LaRae
Let me first start of by saying that, We love love our car. Would love it more , if people knew what they were doing, nothing went right on that lot from day one. My sales guy was the nicest but that doesn't mean you have to sell lemons? off your lot!! They don't prepare you for getting car insurance quotes,so if you don't have car ins. Make sure you get a quote first.Third day of having the car off the lot, the tire sensor went off.A week later the engine light and now the transmission slips and they didn't do anything except give you an estimated diagnose . Very disappointed and will be taking it to a real mechanic that is reliable. Don't purchase from here.
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April 2023 by Tim Irvin
Easiest car buying experience ever! Zach and everyone there were pleat and easy to work with. HIGHLY RECOMMEND you go see them if your looking for a vehicle.
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April 2023 by Jennifer Heulings
I was really happy when I bought my car. But 8 months later my tire pressure sensor fault notification came on. They referred me to a ford dealer to have it looked it. They wouldn't even listen to me or look at it. So now I have a light that due to a high payment, the vehicle needing new tires, and a oil change right of the bat I can't fix.
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April 2023 by kelly lynn
I tried calling and get information I needed before I come and buy a vehicle but I have tried sales and financing and tile services and all they did was either transfer me or didn’t know how to help me. This place is not very helpful at all to me. The girl in the tile service on the phone wasnt willing to listen to me and kept trying to transfer me.
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April 2023 by Dorcilla Jean Francois
Love the Service... Love My Vehicles... One of the best car experiences I've had!!!
