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October 2024 by emilie hough
Dr. Hemenway and Dr. Lovins treat my dogs with so much compassion and care.
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October 2024 by Judy Monaco
In my 35 years of pet ownership (various pets & vets) Precious Paws is hands down the worst. As others have mentioned, Dr. Hemenway has horrible bedside manner; had me in tears on the phone with his gruffness about my poor cat's condition making it sound hopeless without an ounce of compassion. Then performed a procedure that could have killed him before I arrived at the office (he was told to wait)! Refused to give me even a ballpark of when my cat's labs would be back (something like they'll get to it when they get to it) - though the girl at the desk was able to tell me it generally was a few days. Then he recommended the wrong specialist (an internist) when in fact the cat needed a cardiologist (who properly diagnosed and treated his condition) after I changed vets to a doctor who knew what she was talking about.
My other cat who is 16 with a heart condition was scheduled by Dr. Lovins for a dental; thank goodness I changed vets before he had that done as the new vet let me know that under no circumstances should a cat with heart disease have a dental (requiring anesthesia). Further, of all the times I took either cat in for something there was NO follow up to see how they were doing (on meds or otherwise). They just don't care, but worse, they are incompetent.
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October 2024 by Amanda
Absolutely love Precious Paws Animal hospital. Both Dr Lovins and Dr. Hemenway graciously see both of my (idiotic) dogs without question (when I have an appointment)
Even my hamsters get the best vet care from Dr Hemenway. I’m never pressured to do unnecessary treatments or diagnostics: I’m told all options, matter of factly, and I choose what’s best. The doctor’s share what they consider the best treatment plan, but it is ultimately up to me.
Dr Lovins wrangled my crazy dog with her awesome tech, Sam, on a Saturday. Not neglecting any areas-even with my dog thrashing around.
And Dr Hemenway did a house-call, after hours, on a Friday night to see my dying cat. Caring, compassionate and loving toward my animals. Thank you, always
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September 2024 by Alice Tuder
Caring and wonderful. The staff is amazing with our dog. I wouldn't take our dog anywhere else.
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September 2024 by Mark Neumann
They're the best. Responsive and reliable.
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September 2024 by ET
Their tech Jess took care of our yellow lab yesterday and was a pleasure to work with. She was thorough and had a good sense of humor. Visit was a little pricey, but what isn't these days.
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August 2024 by Taylor Moreau
I recently brought my dog, Buster, to Dr. Hemenway at Precious Paws in a complete panic. Our dog was in a critical condition, and we were terrified. Dr. Hemenway and his staff immediately took him in and did everything possible to save his life. Thanks to his quick actions and expert care, our beloved Buster is still with us today. We are forever grateful for Dr. Hemenway’s dedication and skill as well has his receptionists kindness and promptness. Despite it being late in the day, he took the time to reassure us, answer all our questions, and ensure our dog received the best care. Not only did he go above and beyond to save Buster, but he also provided his services at a very reasonable cost. Unlike other places that might have charged us much more, he was fair and compassionate in his pricing. We deeply appreciate his honesty and integrity. We can't thank him enough for his compassion and professionalism. If you're looking for a vet who truly cares about both your pet and your peace of mind, I highly recommend Dr. Hemenway at Precious Paws!! ❤️
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July 2024 by David Termini
Great care for my cat Darla.Highly recommend.
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July 2024 by Sara Phythyon
Hands down the best vets ever! Their staff is very professional and kind. They take excellent care of your fur babies and highly recommend to anyone!
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July 2024 by Coach Clouser
Terrible “bedside” manners. Took dog to be seen due to neurological issues and the receptionist wouldn’t see him due being full. Was NOT compassionate at all and frankly rude. Call before you go to see if they are available for appointments.
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July 2024 by Marteze Best
Horrible service! Kyle that works there seemed to have something outside of work bothering him he was rude and heard cursing. Unacceptable!
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June 2024 by Lisa Eney
Took great care of our dog. Very Profesional and care about their patients.
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June 2024 by Dawn Galloway
Megan was our tech today. She was absolutely incredible. She went far above expectations. She is wonderful!!
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May 2024 by Jim Wentworth
Very accommodating and kind to both the animals and the owners. They saved my car from dying.
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May 2024 by Mary Radatovich
Compassionate and knowledgeable
