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September 2023
Just the process of paying a $30 application fee prior to being able to even look at local rental prices is absurd. Waste of money.
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August 2022
The tags on the car I rented were expired and I got a ticket that I had to end up paying. Poor customer service and terrible care for their cars. I called multiple times to get reimbursed for the ticket but no one ever picks up the phone.
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July 2021
WOW. Rented a zipcar for the first time on 7/10/21 in Mt. Pleasant. Terrible experience. Sent feedback, photos, documentation. Then - Nothing.
