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December 2023 by sabrina McNeil
James was very helpful and amazing. He helped me so much. I really appreciate him
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December 2023 by PEDRO GALARZA
Sue went above and beyond! Excellent customer service! Great interpersonal skills! Because of her extraordinary and God sent persona, you have another satisfied and permanent customer!Sincerely,Pedro Galarza
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December 2023 by R Liguas
This Zales, located in Christiana Mall, have always been awesome in my opinion. Brandon & James, as well as everyone else, are extremely helpful and nice. I have nothing bad to say about Zales. Great job Zales! Thank you!
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December 2023 by Brianna Morris
Candace is always a joy to deal with. She has sold my mother two beautiful pieces. She literally has the patience of Job. The best asset to this store. Please shop with her!
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December 2023 by Patricia Schulze
Candice was awesome, as always! I’ve purchased several pieces over the years and she has always been so helpful (and patient)!
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December 2023 by Nigel Lacy
Sue was amazing in explaining information I didn’t have much knowledge on and was extremely patient with me when it comes to making a huge decision. Thank you so much Sue!
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October 2023 by Corleta Fletcher
Was given 2 weeks for my ring to return and when I called I was advise it will be on the 28th called on that date and was told delivery doesn’t come on the weekend even though I was told it would be ready for pickup! I am going away on vacation and that was told but here we are on the 30th still no phone call as promised and no ring! I’ll definitely let my husband know never again buy from zales!!! Candice completely dishonest was promised to get my ring herself since I have to leave today now my husband called and was told it’s in transit and could be tomorrow before pickup so now all my plans has to be rearranged because their inconsistency and lies!!! Zales messed up big time on this one….
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October 2023 by Kevin Harris
The service was terrific,Sue answered all my questions and helped me out tremendously,my girlfriend ring is beautiful I highly recommend it
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August 2023 by kween22 LOL
James was absolutely exceptional, he was not only patient, but went above and beyond to help and assist me. I lost my receipt he looked everything up in the system. i was more than grateful. James has a genuine passion for his job. it was truly a pleasure being serviced. I will be returning!!
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August 2023 by Amelia Sacco
Rolando was such a great help! he really made the process so much easier of picking out a great engagement ring and wedding band set. He’s been the best person that i’ve dealt with during my entire ring shopping experience with my soon to be. Thank you so much zales and rolando!
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June 2023 by Test1 Test1
Roe and Candace are the absolute best!!! Very patient while we looked around. Exceptional customer service skills. Extremely personable. Highly recommend!!!
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June 2023 by Michelle McGrath
Roe and Candace are AMAZING!!!! They were so helpful.. Every time my husband and I come in they are warm and welcoming.. We are always laughing.. Great people!!!
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June 2023 by Akeem Beazer
James deserves a raise, very welcoming and personal. Professional aura yet familiar and open. Happy with purchase and would definitely recommend.
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May 2023 by Brandon
Thank you, Brandon, for fitting me with the perfect watch! It was the right look at the right price. Outstanding customer service!
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May 2023 by Ariel Givens
I stopped into Zales at Christiana Mall and Ro was so helpful. He immediately greeted us when we entered the store and assisted my mom and I with finding a bracelet for my wedding day. He even offered to clean my engagement ring. I will definitely be returning. He is truly as asset to your team!
