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December 2023 by Warden
Drove to take money out via the ATM. I was charged the $3 fee for being a Non WellsFargo customer. I then drove around to the window and asked for change. (I needed 10’s, 5’ and 1’s). Not a difficult transaction. 15 minutes later, the lady at the window asked me for my Wells Fargo card? I proceeded to tell her that I didn’t have an account but that I had used their ATM and just needed change. I was told that because I was a Non Wells Fargo customer that they would not give me the change I requested. I thought they were kidding but they sent my money back out to me. I did tell them that they definitely lost a customer at that moment and I would never be back for anything else. Sadly they didn’t care. The Manager at this branch has a problem with people of “color”. I do believe this is why they didn’t help me. Guess what? I went over to Safeway where the young man behind the counter gave me the change I needed and I got it with a SMILE. I definitely believe you don’t deserve any stars AT ALL!!! !!!!!! Unfortunately I can’t post this review unless I give at least one star. TERRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!
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September 2023 by Kannan N
I am a customer for past 10 years and booked notary they said they don’t do notary totally disappointed, thanks for responding quickly please consider good relationship if they come for notary
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July 2023 by David Newman
Nice place to go and get your money. Very nice people working there also.
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May 2023 by Hector Alcy
Current customer. Came in for an appointment with Jessica to open a new business account. Exceptional service! Would definitely recommend this branch for in person banking.
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April 2023 by Alyssa Frazer
Worst bank I've ever been to, I went in person to pay off a loan and they said they couldn't tell me how much the loan is worth and I have to call to get it. I spent time at the bank calling, find the number and getting my account approved to pay it in full get off the phone and stand in line for another 20 minutes. I get to the woman and she tells me I can't pay the loan off with a card, I explained I just got it approved over the phone to pay a large amount on the DEBIT CARD. We wernt here because the people on the phone were nit helpful and now I atill have trouble just paying off a loan so I can be done with this bank. Thank you for nothing. Happily ending all services with this company.
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December 2022 by Dr. Bernard Malik
Extremely poor customer service. Fatima said i am not here for the reviews when I brought the poor reviews to her attention. Customer since 1994.
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September 2022 by David Latshaw
Horrible customer service. Employees stand around doing nothing while customers wait.
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April 2022 by Samuel Larkin
I am a teacher of the visually impaired and I was taking a student on a lesson to do a bank withdrawal. The staff was very supportive in helping the student learn to independently make a withdrawal while giving him proper guidance.
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April 2022 by Samuel L.
I am a teacher of the visually impaired and I was taking a student on a lesson to do a bank withdrawal. The staff was very supportive in helping the student learn to independently make a withdrawal while giving him proper guidance.
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December 2021 by maninder kumar
They never answer the call
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May 2021 by Alexandra DiBiaso
I’m not sure why I see so many unpleasant reviews for this bank. It’s my favorite one. I can tell you right now I never leave reviews for anywhere but today was one of my many good experiences here. I usually only come to deposit, but still. Every time I come in I’m treated very well. I feel very welcomed and I feel as though every staff member I’ve dealt with is very sweet. So I’ll just leave this review here to shed a positive light on this branch.
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August 2020 by Bill Panagopulos
So...the branch doesn't pick up calls. You try to make an appointment via the branch's "Make an Appointment" link and...you get directed to Well's Fargo's homepage with NO ability to make an appointment. Basically, there are no longer ANY services available at Wells Fargo beyond deposits and withdrawals. So...I'm closing my accounts and they can go f--- themselves.
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August 2020 by Larry Whitfield
Customer service is at best non existing. Non responsive for lack of personnel....In need of a call center to handle customer's issuess
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July 2020 by Chaitanya Chittimalla
Very unpleasant experience. I have been dealing with this branch for last 7 years but majority of times their service is below par. Im not sure if problem is with Wellsfargo itself or only with this branch. Some times I felt they are very rude..!! Im going to cancel my account and move another bank.
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November 2019 by Izi ehis
Always feel welcome at this branch and the staffs are always professional.
