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July 2024 by Georgette Sikorski
I was unaware that I had to wait for a text to pick up new phone so I went up to service guy and he told me I had to wait, acting like I should have know that
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December 2023 by Kris B
The employees were excellent, but there was no paperwork given. To state what your payment might be is questionable ?. Not explicitly stating the return policy. And leaving the store with phone your employees never open. But trying to call customer service is even more problematic ? I don't want to get stuck with a phone. I don't like it.
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October 2023 by Shailaja Goswami
Me and my husband go to walking visit to the store but they are ignoring us and they didn’t give any answer very rude staff if I have options to give 0 star I definitely give ‘0’. We west our 1 hours and and really I feel so bad.
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May 2023 by Alex T.
I want to shout out the employee who helped me put a new SIM card in my loaner phone- I forget his name but he was very patient, attentive, and took the time to answer my questions. Thank you for all you do!
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April 2023 by Lee Taylor
Fast & efficient.
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March 2023 by Kirsten Arlinghaus
Receptive personnel, my question about "visible" was answered truthfully and frankly. Trying to decrease my bill, options were explained to help, but not retract from my present benefits. Given hope also that home internet in my home area is possibly available in 1-2 yrs.
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February 2023 by Janet Marie Grosso
Needed information on my account and updates. Axel was very respectful and made suggestions to save money. He is an asset to Verizon. Explained everything to me was very personable. Ask for Axel he rocks.