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March 2024 by Rachael DK
I’ve been going to this UPS location on and off over the last 20 years and have always received great service. I don't know how much weight to give to the negative reviews. Even our teenaged son has used their services to mail and return items. He has been greeted and treated with respect, he says. My husband and I went this evening within the last 10 minutes, and we were helped without any hesitancy or poor attitude as some reviews seem to indicate. I will continue to use this location!
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March 2024 by Lee Miller
All ways a pleasure to do business
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March 2024 by Valerie Gooding
Joe, Wui and the staff at Peoples Plaza store, Newark DE are the best. They are fast. efficient, friendly, informative and always make the ups experience a pleasure!
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February 2024 by Shivani Lumb
The Asian guy was really rude. I will never go to this store ever again. My first day and last day going to this store. I wish they will close this location down or fire this Asian guy.
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February 2024 by G Lumb
Don’t waste your time. Please give your business to another UPS store. The Guy who works there is rude and disrespectful.Sent my package back even after I told him that we are picking up in 2 hours. Please stay away.
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April 2023 by Russell Roark
This is my shipping go-to place. I actually pass a few other shipping locations on my way there, but the service it awesome at this location. In and out quickly even when there is a line.
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March 2023 by Anthony Boggs
This UPS store is great and always accommodating. The employees are friendly every time I come in
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March 2023 by D C
The young guys screw up a lot, then are unwilling to assist you in straightening it out--all you get is "I'm right; you're wrong; take it up with Amazon (with loads of attitude)." Don't use this UPS subcontractor for Amazon returns--choose a different option, unless you don't mind pee-poor Customer Service and returned packages getting lost. To me, Customer Service is the Sine Qua Non of the Retail Service Industry--and this outfit has little.
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February 2023 by ketan shah
Gentleman here is an awesome guy! he is very kind and accommodative. I have been there more than five times and experience is same, it was shipping from UPS, Amazon return and for notary. He is very reasonable notary and infact I missed a document to get notarized and went next day again to do it and Gentleman didnt charge me anything for it. Definitely recommend this place for your shipping, notary or even Amazon returns.
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December 2022 by Victoria Vaden
My entire experience was all of 0.7 seconds. There was another customer being helped, but I was greeted immediately, and the young man scanned my return, gave me my receipt and I was out the door. Would gladly drive the distance to get this kind of service. Very impressed.
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December 2022 by Pete Jacob
These guys are great. They get you in and out promptly.
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September 2022 by Michelle Hill
Stopped in for a notary and the Asian man( I apologize for not getting his name) was beyond helpful and accommodating. He was quick and efficient! Thank you!
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August 2022 by Nia Massiah
I stopped in today for some print services. They were amazing. Clean place. Very fast and friendly. Had smiles the whole time. Matt connected the computer for me and was so pleasant and HUY was very sweet to me as well. I had 40 sheets to print and he assured me it would take a little while but he’d do it with no issue. I was happy with my service. I’ll be back
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May 2022 by Ryan Agard
Wish I could give them a zero. Terrible customer service from Hui. I paid 260$ for overnight express shipping and they lost my package. Never offered assistance to help me find it
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April 2022 by Mike Jackson
There are many UPS stores, they are not all equal. I drive from far to use this one because the staff was trained in quality customer service. Thank you.
