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July 2024 by Wave Dash
Made me wait around for 10 minutes saying I needed to get a confirmation email for a quick print when they just needed to look at their email essentially they would have turned me away if I didn't come back to ask them to check.
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June 2024 by Matina Dounos
Horrible customer service! They don't have experience at all they need to go for training!
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May 2024 by karen tall
Quick and efficient service
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May 2024 by jane crowe
The UPS store in People's Plaza, Newark, DE is without a doubt BEST RUN STORE EVER!!!! Very friendly, helpful and always staffed appropriately!!!! Can't say enough about them.
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May 2024 by leslie rodriguez
Exceptional customer service. This location has always been my go to for shipping out packages. I’ve never had one bad experience here.
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April 2024 by Neel Patel
Best ups stores I’ve ever been to. The staff is extra attentive and very approachable. They go above and beyond with packing my items if I didn’t. A special shout-out to the owner Huy who always remembers me and my wife. Always ask about the family and really cares. It’s def a community store with the best customer service. Highly recommend
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April 2024 by Steve Taylor
Such a great store! Very convenient! The employees are knowledgeable and helpful, and the store is organized and clean. I highly recommend this store!
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April 2024 by D Cee
It is Thursday afternoon, Friendly associates and fast service
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April 2024 by Jessica Berkeridge
I sent an envelope with signed documents last week. I was told it arrived soaking wet and the signatures were unreadable. I had to resend the documents today and after telling this to the UPS worker, I was told I needed to pay the $12.67 again today to have it reshipped. Just disappointed.
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April 2024 by Shelly Gibbons
Very friendly, helpful employees who are extremely efficient.
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April 2024 by groundskeeper 52
Thanks again. Super friendly and helpful. Also taped up my package for me too, no charge (you don't get that at USPS!). Highly recommend these guys.
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March 2024 by Rachael DK
I’ve been going to this UPS location on and off over the last 20 years and have always received great service. I don't know how much weight to give to the negative reviews. Even our teenaged son has used their services to mail and return items. He has been greeted and treated with respect, he says. My husband and I went this evening within the last 10 minutes, and we were helped without any hesitancy or poor attitude as some reviews seem to indicate. I will continue to use this location!
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March 2024 by Lee Miller
All ways a pleasure to do business
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March 2024 by Valerie Gooding
Joe, Wui and the staff at Peoples Plaza store, Newark DE are the best. They are fast. efficient, friendly, informative and always make the ups experience a pleasure!
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February 2024 by S L
The Asian guy was really rude. I will never go to this store ever again. My first day and last day going to this store. I wish they will close this location down or fire this Asian guy.
