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March 2024 by T Grahamz (TGrahamz)
Fantastic service and excellent customer care
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February 2024 by Tait DeGennaro
I love this place so much. Is it odd to love the UPS Store? Maybe. But the guys that work here are such an absolute delight, that I look forward to making my (frequent) Amazon returns. They are kind, helpful, and good at their jobs. Give these guys a raise!
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December 2023 by Monicka Sharma
I really liked their service, staff was so nice and polite. Five star to their support to the ups store because I believe employee’s are hard work makes business successful.
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December 2023 by A. K. H.
"Lost" my $300 package and marked it as received by a man named "Jim". Was available for me to pick up until I was told Jim did not exist and to call corporate. Was told the manager would give me a call. Nearly a week later, no call..but that was 100% expected.Extremely, extremely irresponsible and unprofessional.
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December 2023 by Ken Smith
Return drop-offs are quick and easy. Employees are always friendly, courteous and helpful.
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December 2023 by Randy Pennington
The clerk was simply stupid. He didn’t know anything and couldn’t communicate his ideas in an intelligent way
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October 2023 by Ms. M
Thieves , they steal packages and report them as delivered ! You work hard and have employees steal from you
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October 2023 by Jeffrey Chase
Super friendly and always trying to keep the line moving. They can’t help the over ambitious Newark Parking staff who lurk nearby.
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March 2023 by Khyanne DeShields
Love this store! Always great & quick service! Mr. Mike Kirk, I believe was his name, was such a big help! Very kind, patient, & helpful??♥️
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February 2023 by Tom Way
Excellent service, kind and friendly folks, and very convenient. And their responses to reviews are always polite and professional, and if you disagree, that's probably because your name metaphorically is Karen.
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December 2022 by Aaron Petersen
This UPS store is my go-to for everything shipping related. I've sold used electronics on-and-off on both eBay & Amazon for years and I've never had any problems. They are also packaging experts, so I know I can trust my packages in their capable hands. The icing on the cake is the exceptional customer service they provide. They don't just remember your name, they also remember all the little things you share about yourself, which shows how much they really care.
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December 2022 by Linda Vance
All emoyees there were EAGER to help me with my huge package: Chase, Michael, Alek and Gor. They were the PERFECT employees and each of them should get EMPLOYEE OF THE MONTH! My experience there today was above and BEYOND!! December 27, 2022 at about 3:30! I will definitely use UPS in town and NOT THE US POSTAL SERVICE!!!!
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December 2022 by Mary Jane Keyser
Loads of bad attitude. Ship fron this owner at your own peril. No only are they not customer oriented but the like to lie to make a point.
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December 2022 by Angie Hattery
The staff at the UPS store are amazing! Friendly. Always willing to go the extra mile. I wouldn’t ship anywhere else!
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December 2022 by Amanda Stetser
I’m always at UPS making returns from Amazon and the workers here are always so nice and helpful
