-
March 2024 by Ray Gassert
Rudest woman ever. Should never be in a customer facing position. Awful. No people skills at all. Will never come back to this awful location.
-
March 2024 by jt
Clean, well staffed and run so efficiently, this is my favorite UPS for mailings and returns!
-
January 2024 by drmom4u2
I have always received great service from this location from shipping to notary service. I dropped them to 4 stars because the last visit near year’s end, I was referred to another desk to get service when the staffer was clearly tied up with a detailed passport or other official issue. Once done she looked at me and walked away. She said NOTHING. Others lined up behind me with no one directing us for 15 minutes only to send me back to the desk where I started. I would have happily waited at the original desk- I could see they were busy and I was patient. I just find it rude to ignore me and say nothing - even a simple sentence - ‘I’m heading to another desk and cannot help.” - is a basic courtesy. She is the only staff person I encountered there like that. Hopefully she was just having a bad day as that was unprofessional.
-
December 2023 by Sue Talorico-Bechstein
The process to return my Amazon purchase was streamlined, organized and quick.
-
September 2023 by Kathy Reagan
This store is great, very helpful, Javon went above and beyond helping me get additional bar codes for multiple boxes that were not sent. He is the best!, very patient as I was not sure how to do it
-
January 2023 by Karen Weber
I love this UPS store. Everyone is nice and very fast. Today especially Chase helped me with returns and he was so nice and so helpful. Very patient. A wonderful representative of UPS.
-
December 2022 by Steve Tabor
Like alot of people I have Amazon returns and when I come to this UPS location for a return the staff is great. Positive, helpful, and polite. Chase helped me today and like usual guys customer service was awesome. In and out.
-
December 2022 by Eric Spero
Read the reviews and thought, there’s no way a UPS store is this good. It is. We entered 2 days after Christmas and saw a line 10 people long. The two people behind the counter processed everyone faster than imaginable. Very friendly, upbeat staff with can-do attitude.
-
December 2022 by Hillside AP
I recently needed to ship a bunch of art pieces. UPS store was suggested to me, and I am glad it was, I never would have thought that. I stopped in the first time to talk logistics and costs. Chase heard the topic of art delivery and came rushing over to help me. In just a few minutes I felt comfortable enough to let Chase handle everything. I came back a couple days later with 10 items, and I was in and out quicker than I imaged. Chase kept in touch with me throughout, knowing this was quite a costly venture. Dealing with Chase was a true joy, compared to a lot of what is out there today. As an employer, I take notice of customer service, employee’s actions, and am always happy for a business with great employees. I am lucky enough to be surrounded by them, so I know what to look for. Whoever currently employs Chase should be very honored at the way he is representing the brand.
-
December 2022 by Bee Davis
Refuse to go to another location. Friendliest staff members I’ve encountered who always are trying to get the line moving as fast as humanly possible. Had the pleasure of having Josh help me out today. He handled a customer complaining about the music selection to the entire store much better than I would have!
-
December 2022 by Joseph J
Like alot of people I have Amazon returns and when I come to this UPS location for a return the staff is great. Positive, helpful, and polite. Chase helped me today and like usual guys customer service was awesome. In and out.
-
December 2022 by Bernice Bragg
When I came in this month with an Amazon return, Chase came right over and opened another register when he saw me holding an Amazon package and he realized that the line was getting long. He was super friendly and super quick. This location always has excellent customer service!
-
December 2022 by Erin Salamone
I stopped by the UPS Store on my lunch break to simply drop off two packages that were ready to go since I had gone online to create my labels and pay for shipping. It was definitely the busiest I'd ever seen the store but everyone was patient and polite. I prepared myself to be waiting for a bit, then Dajon came through the line looking for returns or people like me with packages ready to go. He was friendly and efficient in getting me in and out which I greatly appreciate.
-
December 2022 by Taylor Wacksman
This was my first time returning Amazon items through The UPS Store. Chase was the associate who helped me and he made things super quick and easy! HUGE plus was that he had a smile on his face and was super personable. Thank you, Chase!
-
December 2022 by Margie B
I love coming to this UPS store. The staff is always helpful, professional and friendly. Jahru, Sara, and Chase are all exceptional at what they do. As Amazon sellers, my husband and I only go to this location because we trust them to take proper care of our packages.
