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December 2023 by Johnson Adegaiye
Good service
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November 2023 by Mrs C
NEVER will I EVER rent from this place again. I picked up the truck with a full tank and brought it back as such. Days later I see the charge that they said I didn’t bring it back with a full tank. I filled the tank back up and had I known they were going to pull this I would have taken a picture. I filled it right at their raggedy station. On top of the fact that they claimed I did over 100miles in the van when in reality it was a third of that. I placed a call to U-Haul expecting a return phone call from some kind of manager yeah okay. I will carry everything on my back before I rent from this location. When I returned the van funny thing is one of the employees was out riding around in the vehicles. When I pulled up he pulled in with another van and pulled out with one he had warming up. This location is shady as hell and I will NOT rent from here nor will I send anyone here. They are CROOKS!
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May 2023 by Dafney Lipford
Great service!
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August 2022 by Chalon Lau
U-Haul is an American moving truck, trailer, and self-storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. The company was founded by Leonard Shoen in Ridgefield, Washington, who began it in the garage owned by his wife's family, and expanded it through franchising with gas stations. Convenient and fast way to rent a vehicles.
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July 2022 by Stephanie Tadlock
Great service and very great employees Christie and Keturah . Don't use Lowes boxes they are thin and tear. These box are corrugated. Worth the ? money.
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July 2022 by Lorie T.
NEVER had money for scratch offs you buy at their store. All of their employees at this store , rt. 896 store, Kirkwood highway store and also the shell on limestone Rd and Kirkwood highway are paid 6 dollars an hour under the table. Do not use these stores. That is why they are robbed frequently. Do not work for these people as not only do they pay dirt wages. But they also go to the employees homes tracking them down to work. As they only give a few hours to a few minutes notice of when to work.
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January 2020 by James McLean
Nice local friendly easy to use.
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June 2018 by Susane Magness
I wouldn't give this Uhaul location ANY stars. They wrongly charged me $34 for gas when I had already put $15 of gas from their pump (the amount Sonny told me was due) when I returned the truck. They said their system was down and an email detailing my transaction would be sent the following day. When I saw their error and asked them to credit me back the $34, they waved me away and said a refund would be coming in 3-5 days. It's been 5 days and they refuse to speak to me - hanging up on me as soon as I identify myself. Today Bobby cut me off in mid sentence & said he was busy before he slammed the phone down. Do not patronize this place. They are rude and crooks.
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June 2018 by Corey H
Owner is a slave driver, wanting people to work 84 hour work weeks, 7 days a week 12 hours a day (sometimes more!!) For what comes down to 5.95 an hour. Store is dusty, literally run your hands over products and they'll be gray with dust. Guest bathroom is gross.
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March 2018 by Tati Timmons
Made reservation for a uhual at this location went into the gas station the day before to make sure my reservation was in the system the guy confirmed. Went next day to pick up the truck and the guy said the system was down note I had my reservation in the system with the price I suggested. When I took the truck something told me to look at me account, he charged me almost $200 for the uhual 😡. So I had to go thru the process of calling the 1800# for uhual. They gave me a refund and was really nice about it. In future I will NEVER RENT from here and will now refer anyone to go here.
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September 2017 by cozeZ
these guy cheating on the mileage you drive. I only drove 16 miles and they count me 50 miles. I will do ZERO star if I can
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September 2016 by karena li
Changing my schedule three times, agree to give me discount, finally didn't give me discount because it said that I request for changing time and location. Thus, if you have other choice, please don't choose U-Haul. This is a terrible experience.
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July 2016 by Mahmoud Mohammad
Bobby is curious and very helpful