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January 2024 by Boxes Bins Lids
The North Face coat, also known as the 100-year-friendly coat, is designed to help you conquer winter.I visited this location on a busy weekend day. The staff greeted you immediately upon entering the store. They're friendly and very helpful.Having previously owned a North Face jacket and being well versed with the brands durable design and water-resistant fabric ensuring that you stay warm and dry during any winter outdoor activity, I was searching for a wind and waterproof knee-length coat.I tried on two coats, and the staff member even checked the back stock area to find the correct size. We were unable to locate my size, so the staff member suggested the online store. The in-store trip was worth the visit to experience the true fit of the jacket. And if you're a bit of a winter adventurer, or you just want to stay warm, you'll be happy to know that the coats are also insulated.So, if you're ready to conquer winter, check out The North Face.
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December 2023 by LP Grooming
I went to the north face store in the Christiana mall. any time i touched An item a employee asked me if i needed Help . I continued to tell them im just browsing even though each employee already heard me tell the last employee that i was Browsing.. very annoying not being able to just shop with out being continually bothered. I wanted to utilize the sale they had but ended up Just walking out. I’ll be doing all online shopping with the north face moving forward
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December 2023 by William Buckner
Ship to store called to confirm. Entered store female greeter asks for my name to get the package. Doesn’t write it down asks again says OK and disappears in the back for five minutes. Comes back out. What was the name again? I spell it. Goes in the back. Five minutes later, a different female comes out and asks me for my name and I explain I called ahead and they said they found the package. She disappears for five minutes. Then the guy that I spoke to on the phone who is walking around the store listening and watching, knowing what the deal is but just being an unhelpful queen, finally goes to the back and gets the box and comes back—here it is. I can’t wait for robots to replace humans. The box was opened. Avoid this place unless you like inept humans. Oh and the lighting is awful, sidenote to corporate.
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November 2023 by M S
No kids stuff..For adults also they have less colors and variety.
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June 2023 by Tonya Hill
Employees willing to help as soon as you walk in the door. Great selection of sneakers.
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May 2023 by Samuel Larkin
I am a teacher of the visually impaired, and I was taking one of my students on a shopping trip for him to buy a Mother's Day present for none other. Mr. Brian was very helpful in finding what my student wanted and guiding him throughout the checkout process. Mr. Brian deserves a raise.
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January 2023 by Jacob Oakes
Awesome experience. KB & his manager were great. Helped us with an exchange & more. Definitely will be returning.
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January 2023 by Jose Pablo Ramírez Morera
The store lacks of things, I only found one style of T-shirts
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September 2022 by Desiree M
Poor customer service DONT order items to this store. I ordered 2x & both times was never told it order was in. First time waited 3 weeks, finally called only to be told “oh it’s here” I asked, “why didn’t you call?” “oh we didn’t check it in yet”, yesterday called about order & was told “we’re closing early due to staff shortage”, when I get there, there was 5 employees milling about. idk what TNF was thinking putting store in Christiana has deplorable service.
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September 2022 by Alton Houchens
Not much of a selection, and service was horrible. Won't be returning
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August 2022 by Ashley H
While shopping, I could over hear, who I would soon come to find out was a manager (Gabby?) cursing openly on the sales floor. I also noticed she was watching me aggressively which made me uncomfortable. Being as I am a manager for another company, I felt this was completely unprofessional. Managerialism goes with professionalism which was the opposite of what I had observed. I had an awful experience with this employee which resulted in me deciding to not giving my business to them. 0/5 stars if I could. I would not recommend anyone to visit this store. Highly recommend finding new management.
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July 2022 by Matt Rubincan
associate was very helpful and knowledgeable about there clothing
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May 2022 by Eduardo Moser
Good customer service by employees. I was even able to communicate in Spanish, they advised me to get an extra 10% discount on my purchase.On the other hand, the store is small and there is less variety and stock than in other stores of the brand.
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May 2022 by ChipBeo
“Just looking or you want to buy something”An interesting way of greeting your customer.
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April 2022 by Janae Luciano
Horrible store With a even worst return policy I try to return a coat I was told I can only get a gift card even though I was within the 60 days return window North face will never get my business again they are liars and thief's
