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October 2023 by Pamela Stephens
Ken was FABULOUS! my computer runs better than it has in years. He was extremely fair priced and communicated repeatedly with me. I will use him again!!!!
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September 2023 by Rob Lowinski
Took a new touchscreen Dell laptop to replace a cracked screen. Told me that part would be in and fixed in a week to 10 days when I was there at drop off. They pulled up part # when I was there. Over a week passed by and never got a call. I had to call them and they told me part didn’t come in yet for some reason. Waited another week, called again. This time they said part sent to them was wrong but give them a chance to hear back from other places for part. Waited another week, I called again and they said they can’t find the right part but are waiting to hear back from other places and they would call me back with options. They never did. The laptop is too new and parts are hard to find. That’s a first. I finally had enough and picked laptop up after they had it a month. Not fixed. When I picked up, laptop had scratches on case that weren’t there before and screen smudges and dust on it. Laptop didn’t look anything like it did when I dropped off. Looked liked it was through the ringer some. They could have at least cleaned it up a little. They knew I was coming to pick it up. In the month they had it, not once did they call me. I had to always call them. They said they will continue to look for part and call me if they find it. The next time they call me will be the first time. Like I’m going to do business with them again. Whatever. Had to pay them $59 as a diagnostic fee and to get part number and search online for one. A diagnostic fee for a crack screen and to type up serial number/service tag on their computer to find part number. LOL. What a terrible experience. Don’t use them unless you want to wait a month for something not to get fixed.
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August 2023 by Al
I experienced a power surge at my house, which impacted the computer and caused it not to turn on. I decided to take it to this place to have the hardware checked, and the technician was exceptionally thorough in discovering the issue and providing a timely solution. Communication was amazing, the price was reasonable, and the service was great. He even kindly assisted my wife in carrying the computer to the car as she has a bad back. What an outstanding service and a great guy! He truly deserved more than 5 stars!
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July 2023 by Collin Cresta
I came in a few years ago with a laptop that would not boot. I explained that I had been having trouble getting it to charge and had already tried a new charger. I explained this was important as I was coming up on end of semester project deadlines and all of my work was on the computer. I paid the fee for the diagnostic and a few days later was told that the motherboard would need to be replaced, essentially replacing the whole laptop. I didn't have the $700 to replace it and didn't have the time to look at it myself because of college, so it went in the closet for a couple of years. The other day, I pulled it out and opened it up, I immediately saw that there was a loose solder joint on the power jack. I fixed it in 5 minutes. Really disappointed in this outcome, the lack of rigor in diagnostics cost me a lot of stress, and could've cost me a lot of money.I am only giving two stars because the staff was understanding and easy to work with.
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October 2022 by Michael scalia
I meant to say this last month but had a Dell 9020 computer that was acting weird so I bought it there and they helped me fix it. The staff members are really friendly and have plenty of advice for me. This place is really good and has some really neat parts and machines in their.
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October 2022 by L Dressner
Professional, prompt and all performed with a desire to do a job correctly. He made a house call to reprogram our Nest thermostat and Eureka! we had heat. Frank and his team are unequaled. Don't hesitate to call on them for all your tech needs and solid advice.
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October 2022 by Caiden Reynolds
took my pc that wouldn’t boot, the day he worked on my pc he told me what was wrong, and then got the replacement part the same day and got it back fast, good service would recommend
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August 2022 by Rick Eemstar
I had one of the most difficult repairs you could have, motherboard got swapped, bios and all drivers cleared up, all my original parts where still there, overall really great job at a fantastic price, turn around took more than I would have liked but I brought in a completely non functional computer and they brought it back to life, 30 days to return if there’s a problem and I think I won’t have one :) staff was always respectful even when I was impatient
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August 2022 by jun ma
When I ask they help me to clean my computer, they tell me they need 35 dollar and 15 service fee, but at the end they give me a 160 dollars balance after they fix it.
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June 2022 by James C-V
My family and I have been here for years. They have great computers, and they are great at fixing laptops. I highly recommend this place for anyone who needs their computer to be fixed or that want a new computer.
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April 2022 by Frances A.
Dishonest about broken screen. Charged nearly $300 for a part only to fix cracked laptop screen. Found out they just glued it after the man there insisted I needed the part.
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April 2022 by Kristen Rozario
Came in with a desperate need to fix my laptop which had a broken hinge. The staff was super friendly, efficient, and knowledgeable. Would highly recommend if you're in need of a quick fix for your electronic devices!
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April 2022 by Wave Dash
Never even ask to sell parts to these gremlins they will only ask for the best of the best parts and then lowball you for them. Stay away if your even moderately tech savvy its a a trap for those who are less knowledgeable.
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January 2022 by Jennifer Snyder
Frank was amazing and fixed my computer. Extremely helpful in showing me how to free up space. Definitely will continue to bring my computers there.
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January 2022 by B K
Stood for 15 minutes waiting for the guy in front of me to be helped. He was told it would be a week to diagnose but could pay more to be prioritized. The place is a mess. Then another person came in and stood in front of me so I just left.
