Royal Farms is highly praised for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable employees, including those at the deli counter and register, who are quick to assist and make shopping enjoyable. Several reviews highlight the kindness of the staff, with some employees going above and beyond, such as giving goodies for customer appreciation day. The store is seen as a clean, welcoming place with quality products that often exceed expectations. Customers also value the professional and courteous management, and many mention their positive experiences during stressful days. Overall, Royal Farms is recognized as a store with great service, friendly faces, and a welcoming atmosphere that keeps customers coming back.