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July 2023 by Ellen Pringle
Rte aid was great place to shop Friendly
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May 2023 by Jan Mar17
The staff is very friendly and helpful. I go here to pick up my sister's medicine and I love how they know who I am when I walk in!
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February 2023 by Sammi Madanat
Just move close by last year and have been so delighted by the service. We were not used to it after our past experiences at our other pharmacy.
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December 2022 by S Richardson
Great customer service all around. The Pharmacy techs are helpful and knowledgeable and go above and beyond to help you save money on scripts.
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September 2022 by g mom
I just went onto this website to check into guidelines on what latest COVID vac. to book and when in relation take it to my flu shot and saw the reviews section. I thought I should leave one to comment on the excellent care I receive and was astounded there was negative reviews. I have been fortunate to have found this Rite Aid at Polly Drummond.I pass by 2 other Rite Aids to work with Ben (Pharmacist and Hana also in the Pharmacy. My insurance had me (+/or) y grandchildren) going to Walgreens or CVS and sometimes more than 1 at the same time) to fill our multitude of medications. We also have a many OTC meds we are required to take (Salt tabs for POTS, Colace, Metamucil, and MANY, MANY more). I remain at this Rite Aid because of Ben and Hana! They help me work with the insurance companies and their outrageous rules (prior auth every 6 monthe this year when it was every year before.Then rules changed as they turn different ages from 18 to 21 with the insurance companies. They are so patient, kind, helpful and caring and try to guide me. i have 3 special needs grandchildren that are amazing and they recognize them by name and always ask about them.
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June 2022 by A
I only noticed this since I had surgery …. There are ONLY 2 handicap parking spots .. in front for such a large busy place …This is a major issue most is parking is across the parking lot , with cars entering an exiting the center . I waited for 20 min to get a spot near the front , did not want to run over by idiots looking at their phones.
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January 2022 by justin colasanti
went in rite aid to pick up my grandmother’s medicine and the pharmacist Ben was EXTREMELY RUDE.. Her medicine wasn’t ready. I proceeded to ask when it would be ready since we dropped it off the previous day and I live far away (I travel 30 minutes to pick up her meds) he became very aggressive and rude with me for no reason at all. We use to pick up her meds at a different rite aid location and that pharmacist was great. Something needs to be done about bens customer service skills. If someone from corporate can reach out I can go more in detail about the situation
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September 2021 by Hunter Corey
Was just in to grab some snacks and vitamins for my S/O and the prices were buy 1 get 1 50% equal or lesser value, well we put in our wellness card phone number and they didn’t end up coming up as on sale in the system. We questioned the cashier and informed her that our one item should have come up as 50% off as it was in the section and both products had the tag that said buy one get one 50% off, equal or lesser value. Neither items went on sale. The cashier called for the manager and the manager just said give them 25% off. Well that’s not what your sale said. We were holding up the line behind us and the cashier was by herself and we didn’t want to take up any more of her time so we took the 25% off and left but will not be returning to rite aid as the manager didn’t make any effort into going and checking for the sale. She didn’t walk the 100ft it would have taken to go and check to give us that 50% discount that was advertised. Very disappointed at the way it was handled and we didn’t want to make a stink in the store, hence the review.
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September 2020 by Joanna Frail
Friendly associates. Great prices each time visit
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September 2020 by Bill Wagner
Pharmacist Ben is very knowledgeable
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September 2020 by Curtis Jones
Nice associates. Great service
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August 2020 by Shirley Gonzalez
The tall guy Ben is a very nice young man. Friendly associates
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July 2020 by Michelle Magalon
Love this store. There is a Walgreens right next to my house, but I prefer to drive the extra few minutes to this Riteaid. Staff is friendly and helpful and my products are usually in stock. The pharmacists and staff are always professional and super nice. I won't go anywhere else.
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June 2020 by Benjamin Adams
This Rite Aid is a quarter a mile from my house. Instead of going here for my usual drug store purchases, I've given up and decided I'm going to just go to the CVS that's 2 miles up the road!If that doesn't tell you anything about this Rite Aid then let me be more descriptive. For starters, if you're someone who still physically goes to work these days you have to mentally note that this drug store doesn't open until 8am. The pharmacy never opens until 9. Worked Sunday? Better give up because the store opens at 9am and closes at 6P. The CVS reliably opens up 7a-10p everyday, making it much easier to get to if you have an early start or get off late. As for the physical location, this Rite Aid is trapped in the early 2000's. It's dingy, poorly lit, and has obviously seen better days. I think the only thing that looks more distressed than the building are the staff themselves. Nice enough people, but you can tell that every single one of them would rather be somewhere else, doing anything but working the purgatory that is the Rite Aid of Polly Drummond Shopping Center. And the prices? Better everywhere else. I hate driving 2 miles out of the way, but this Rite Aid convinced me to start doing that all myself.
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April 2020 by Daniel McCall
The staff here are the slowest. Every time I go in here you have to wait forever to checkout. It seems like they are prone to doing other things. I’ve went to other Rite Aides in the area and you get checked out in a timely manner. This is a every time I go there so it’s not a busy thing.
