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March 2024 by Alec Swanepoel
Support is good, need to be sure to outline issues and share with the team. It takes time to determine if this is an IDX issue or Theme issue.1. 360 Video does not get properly pulled from IDX.2. Does not always save when making edits to properties.3. No image means broken image, no default image setting.4. Need to pay for access to fix issues, luckily support is included while it may not be functional yet.
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March 2024 by Bob LeVan
The team is always helpful and very responsive. Love the interface.
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January 2024 by Anton Siedlecki
Matt Z. and Team from Realtyna, have been an incredible help in supporting us with our web development project from their WPL Pro, MLS Plugin and data import. They also work incredibly quick!
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December 2023 by Brandon Naghshineh
I had the pleasure of collaborating with Alexi from Realtyna, who played an integral role in seamlessly integrating MLS listings onto our website. Alexi's expertise, dedication, and attention to detail were invaluable in ensuring the smooth integration process, enabling us to enhance our site effectively.Additionally, the support from the entire team at Realtyna, including Emma, was exceptional. Their professionalism, prompt communication, and collaborative spirit made the process both productive and enjoyable. Emma's contributions, alongside Alexi's, were instrumental in achieving our goals.I highly recommend working with Realtyna, specifically Alexi and Emma, for their outstanding expertise and support in integrating MLS listings. Their commitment to excellence and the quality of their service are truly commendable.
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December 2023 by Lane Stone
I'm pretty detailed, OCD, and I understand that I can be a pain with many requests and questions... Realtyna handled everything in a timely manner. We just went live with a completely custom website, and I'm excited for what could potentially be in store for our future. Thank you.
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December 2023 by Tanisia Davis
I could not be more excited about what I can offer my clients through my custom website.Working with Matt has been a dream! He is responsive, available, patient, and friendly.This is not an overnight solution but the long-term investment is exciting and I am looking forward to getting everything implemented.The team has implemented custom work and am am very happy I chose to pursue this route.
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December 2023 by TopFpv SF
Amazing support from Realtyna. Made customization as per requets to the dot. After care is 5*. Communication is almost instant with great understanding and they definitely know what they doing. If all Plugin support could be that great.Thank you guys you are amazing. And keep up the great work. Very happy we made choice to go with you.Sergey F
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December 2023 by Richard Pattisall
Collaborating with Eric on SEO, Kian on support, and Bruce and Adrian on development, and Addy on sales is a lot of fun and is helping my site immensely. I get a lot of attentiion and good advice and a plethora of knowledge of navigating Google Algorithms with the Realty NA integrated tech. Eric is doing a fantastic job collaborating on fixing technical issues and other SEO matters. Looking forward to a long and mutually beneficial relationship with true professionals!Richard P
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November 2023 by Kathy Sansone
I recently ran into some technical issues with migrating to a new domain and Kian was so attentive and helpful. He stuck with me the entire way until it was resolved. Can't thank him enough for his help!
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October 2023 by Laken S.
I had the unfortunate experience of working with Realtyna, and I must say that it has been nothing short of a nightmare. Their terrible communication, lackluster customer service, and failure to provide the necessary technology support for their plug-in have left me utterly disappointed and out of pocket. We began our partnership with Realtyna with high hopes, only to be met with a series of disappointments. First and foremost, after almost almost months of engagement, we discovered that we needed new hosting requirements to make their plug-in function properly. This revelation incurred hundreds of dollars in additional expenses, which could have been avoided had Realtyna been forthcoming about these prerequisites from the start. We did multiple demos for them to communicate needed facilities on our end to which they said nothing. Don't let their SEO opportunities trick you either. We had this live on our site for over 6 months and our domain authority did not change one point over the entire duration. To make matters worse, their plug-in bogged down our site to an almost unusable state, causing significant frustration for our users and potential clients. Despite reporting this issue to their team, Realtyna did absolutely nothing to optimize the plug-in's performance. Instead of addressing the problem, they offered credits that were of little consolation, and they refused to provide even the slightest refund for the development fees we had invested even though our project was never finished to what we had initially asked but I got tired of hounding them receiving no care for our needs as a paying customer. Our initial project timeline was completely disregarded. Realtyna promised a two-three month completion but took over six months to deliver, still not fully complete to this day, leaving us in a state of perpetual uncertainty and frustration. The most infuriating aspect of this ordeal was their lack of responsiveness. I would often go days, and sometimes even weeks, without receiving any meaningful communication from their team. This level of disregard for customer concerns is inexcusable. Desperate for a solution, we engaged an esteemed IDX developer to investigate Realtyna's plug-in. To his amazement, he described it as the most disorganized and inefficient system he had ever encountered. The plug-in was the primary reason for the continuous failure of our website, and it cost us thousands of dollars to rectify the issues created by Realtyna's product. Perhaps the most disappointing aspect of this entire experience is Realtyna's refusal to take responsibility for the troubles they have caused us since March of this year. Their customer service has shown no willingness to acknowledge the extent of our problems or offer any meaningful solutions. It's clear that Realtyna's lack of professionalism, poor communication, and failure to deliver as promised have caused our business substantial harm. In summary, my experience with Realtyna has been a costly and frustrating one. I strongly advise anyone considering their services to proceed with extreme caution and explore alternative options, as my unfortunate ordeal with them has resulted in wasted time, resources, and an immense amount of frustration. We have been working with another company since and the customer service and thorough expectations and follow through shows that Realtyna is not a customer-centric and problem solving company. In my experience, they only create problems and offer no solutions. All they care about is making money and anything else is your problem, not theirs. Save yourself the trouble and look elsewhere!
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October 2023 by Billy
Collaborating with Alfred and the Realtyna support team has been very rewarding. Even though we faced some technical issues, they promptly resolved them by making the needed changes to my website. I'm excited to expand our site and continue our partnership with them.
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September 2023 by Real Brilliance
Many thanks to Kirk K and David M for making sure my real estate app is the best in class. Smooth, precise, sharp, awesome. It integrates perfectly with my website and CRM. Great job!
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August 2023 by Building The Dream Duluth
Matt Z with the support team was great to work with! Realtyna’s Wordpress plugin and integrations are great, and their team even handled the MLS integration for us. Great experience all around ??
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August 2023 by Tamer Abdel
I couldn't of launched my new app on time if it wasn't for the extremely helpful Realtyna! They helped to make sure all our agents were synced and even after several issues, they were able to quickly resolve. We are now fully operational and everyone is happy!
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August 2023 by Amanda Krill
Matt and his team did an amazing job of helping us set up the website exactly the way we want it.
