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November 2023 by Judy Womack
Just moved to the area ...I Google r n m to replace a sensor al answered n gave me my price n took my car in the next day I met Ben n it was a blessing very pleasant explained everything in detail and gave me recommendations ? had my car back in time for me to go to work I can't thank them enough ?
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November 2023 by Rehame Moore
Amazing, Awesome and Loyal. I won't take my car nowhere else but to them. Customer service Awesome and how they help you understand what's going on. Oh yeah and pricing is on point. 10 ?Services: Auto brake repair
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September 2023 by Linda Schultz
I finally found an honest, professional and low cost mechanic. I have tried four different automotive shops within the past two years and each one of them either tried to overcharge me or give me the wrong diagnoses. I wish I had known about R&M sooner.
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September 2023 by Linda Hamlin
I found out about R&M Automotive thru Groupon & it was the best experience!!!! I've had several details done to my car from oil change to replacing my intake manifold! They are very Professional & My Go To MechanicsServices: General repairs & maintenance
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August 2023 by Pickwick
The people at R&M Automotive always do a great job. They take the time to explain everything in a way I understand it. I Always feel safe and comforatable leaving my Jeep in thier hands.Services: General repairs & maintenance
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August 2023 by Jessica Martinez
Would not recommend to friends. Seeing how they deal with their customers in regards to refunds on work that was “preformed” but ended up charging for is disappointing. Go to another tech. 100% not happy with the results.
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August 2023 by Ale V.
The service was not done. I brought my car in so they could fix the valve cover gasket. After they had "repaired" it, they charged me $395 and told me to wait 2-3 weeks to see if there were any more oil spills, so I waited and oil continued to leak. I said ok no problem, I'll bring the vehicle back, so I brought it back. Then they told me that the gasket was still leaking oil because of a hose, so when I brought it back a second time they "cleaned" the hose, and added tint to the oil, no extra charge. Then they told me to wait another 2-3 weeks to see if it leaked, so I did, and it was still leaking!I finally decided to bring it to another mechanic shop and they fixed/replaced the valve cover gasket, and told me the R&M had not changed or fixed anything. I called R&M and asked if I could get a refund and they refused, they told me to bring my car in AGAIN so they could check it out, but I refused because now I don't trust them with my vehicle, and what was there for them to check out?... the other mechanic already fixed it.I respect mechanics work, and will 100% pay full price if they fix the vehicle, but they didn't! They did not have integrity or fairness. It felt like I had been robbed.
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July 2023 by Tracy
Great service & reasonable prices. Al the owner was very nice & personally called with all repair needs & costs.Services: General repairs & maintenance
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June 2023 by alivia gillard
I have had so many issues with my jeep and shops lying and keeping my car for days and weeks on end. Not R and M! I came same day and I picked up same day, they charged reasonable labor hours and completed all that was needed to be done and also advised on preventative maintenance. Gem of a mechanic shop.
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June 2023 by Adrienne E.
Spoke with them and was provided information and a price to look at my car decided to get my car fixed elsewhere and increased the price of the diagnostic. Told me, I had to pay the new amount if I wanted my car. Very rude and inability to take accountability for providing false information.
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May 2023 by Scott L
Al at R&M is great! He is responsive and very fair with his pricing. He has worked on my son's car several times and always does a great job (diagnosing the issues and fixing it quickly). We have taken the car for some difficult repairs and R&M has always done everything perfect. Great communication, excellent work and fair pricing. The only one to go to in the Newark, DE area! I would not bring my car anywhere else. Thanks Al and the R&M team for always doing outstanding work!Services: Auto engine diagnostic
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April 2023 by Ebonie Flowers
After trying to figure out the power issue my vehicle was experiencing for over a year, and taking it to my regular mechanic each time to only be told the issue didn’t occur when they had the vehicle so they couldn’t determine where the problem was coming from, I was finally referred to R&M auto by the provider of my vehicle’s extended warranty.I had my vehicle towed to their shop because it kept cutting off on me, and at times not starting back up without a jump, so I was afraid to drive it there myself for fear of it cutting off on me. That was the best thing I could have decided to do because the source of the power issue was identified and fixed in no time.I often feel like the possibility of being overcharged for car repairs is probable but at no time did I feel taken advantage of at all.The mechanics kept me updated on the status of my vehicle findings and were clear about the plan to resolve the problem. I was even given a discount on a portion of the original total for the repairs, which in my opinion was still not too much, for the peace of mind I now have.My vehicle actually runs like a new car now and I will be having my vehicle serviced here from now on.
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April 2023 by Hilary T.
Five stars for fantastic, speedy service in a time of need! We were driving on I-95 to a long-awaited vacation when my car just stopped being able to accelerate, which is sort of important, and we pulled over at the first rest stop in Delaware (from Maryland), saw the great reviews here on Yelp, and puttered over very slowly. Al was fantastic and super friendly. He managed to squeeze us in immediately, diagnosed the problem and fixed it quickly and cheaply while also telling me about a manufacturer issue with the car engine that's part of a huge class action settlement that I can get fixed on their dime. We were back on the road (with the ability to accelerate!) in less than an hour. Can't say enough great things about this place. Thanks to Al and his staff and to Yelpers for cluing us in!
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March 2023 by Ravyn Fazio
Very honest people, and even gave me recommendations on future work that needs to be done to my car and gave estimates right on my receipt. Charges fairly for an oil change unlike other local business that charge 100$+. Even offered me a student discount because i’m a local UD student!Service: Oil change
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February 2023 by Ricky W.
I never give five stars but they were able to squeeze me in and I couldn't beat the value. And to know that they charge less than what I pay for oil changes (not what I brought my truck in for), I'll be back. Definitely consider them if you need work done.
