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January 2024 by Dre Money
WAS RACIALLY PROFILED BY DARYL A MANAGER IN THE NEWARK SHOPPING CENTER BRANCH ! IT WAS AROUND LUNCH TIME AND MAYBE HE DIDNT HAVE HIS AFTERNOON FEEDING?!
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November 2023 by clara henderson
Employees were very friendly and fast. Location was clean.
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September 2023 by Michael Cunningham
I appreciate you letting us get the car and get it done today
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July 2023 by Robin Martin
Had a problem with a check on hold. Visited 2 different branches with no resolution. I skipped this office because of poor reviews but Manager Dexter Johnson was quick to understand my issue. After making a few calls he gave me satisfaction that the issue would be solved. The tellers were polite and helpful as well. I will definitely use this branch.
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May 2023 by Brian Hillard
Needed to exchange bills to get crisp, clean ones for a graduation card. They not only provided exceptionally courteous service but didn’t seek to exclude me based on whether I had an account there (even though I did). THANK YOU.
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February 2023 by 9er
I gotta tell ya… I was nervous as you know after reading some of the reviews….but let me tell you…. The service was fantastic!!! The gentleman who greeted me was awesome and the young woman behind the counter was very warm and friendly. I imagine that the people writing bad reviews are probably but holes in the first place and have serious attitude problems which they project onto others because they have no class, grace and respect…. for themselves and especially others. Sucks to be them!!!
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January 2022 by Asm
So I walk in to try and open a checking account with Tanie or whatever and she is rude asking me how much I make a year and a lot of other personal questions. After handing her my ID and credit card she tells me the address on my ID has to match my current address which is a lie because I called another one location and they simply said bring in a piece of mail. So I called back to speak with a manager after asking the teller if this was true she said it was not and the teller then comes back and said it was true. Very Unprofessional to sit up in that office and lie.
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March 2021 by Jordan Swartz
Made me wait half an hour for a task that would usually take 5 minutes or less when I was the sole customer then charged me 10 dollars for a simple check. Will be canceling my account and going to any other bank as soon as possible. I don't think there is a worse bank in this area
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November 2020 by Mason Pierciey
Very helpful and friendly service. The VP Branch manager Mr. Johnson was extremely pleasant, knowledgable, and honest. I will definitely be using this branch again.
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October 2020 by AP Jerome
Really good customer service. The bank manager Dexter is a great guy and has helped me out many times.
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March 2020 by Jasmine Amir
Worst Bank! Better off using any other bank than PNC
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May 2019 by Danny Oi
The tellers have always been nice and helpful to me. And I'm not a professional looking guy at all. I'm actually really surprised by the bad reviews. Never had to deal with the management there though..
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April 2019 by Reem XO
The Armenian lady who is the assistant always tries to avoid me. She is so judgmental on others and doesn't treat her customers equally at all. Last time I came and I was waiting for her she didn't call me, and called other assistant to serve me, today, after she is done with a couple, she closed the door on me while i was setting right in front of her office !!
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March 2019 by Michael Santare
I have always gotten excellent and friendly service at this bank. I've been with PNC for over 30 years (before it was pnc).
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February 2019 by Amy Payne
This is where my business banks. The drive thru is never open on time. When you walk in the line is always long making the wait at least 15-20 minutes. I have never had a good experience at this location.
