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August 2024 by Global Vibes Events
All summer I dreaded coming in here because it's too hot, poorly ventilated and makes working out unbearable. They had fans for two days I was here to supplement the poor ventilation and which helped a little, but I haven't seen the fan in two weeks and it's miserably hot! And I agree with another review about the equipments...they are pretty old. Some treadmills were replaced with new but other equipments could use an upgrade for sure.
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August 2024 by Shan
Good gym- gentle light in the morning which my eyes appreciate.
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August 2024 by Kylee Eldreth
My home gym is Newark De, Marrows RD. Beyond done with this place, if it wasn't just charged the yearly memebership fee I would cancel. The air conditioning never seems to work. Now it has been completley down for a week. No AC what so ever. It is over 90 degrees in the building. Pretty sad when it is cooler outside then it is inside. When asked when they plan on having this fixed I was told they didn't know and i was welcome to go another gym. This is beyond unacceptable.
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August 2024 by John DeLucca
I have never had a more difficult time cancelling a membership somewhere than at this Planet Fitness. I know PF has a reputation for making it difficult, but this is next level horrible. I have shown up in-person twice to cancel, and had 3 phone calls. Still, after 2 months, no cancellation. Conveniently, every single time the manager is unavailable, and the employees who take down your information to "give" to the manager never want the complete information. Every single time I offer to give my agreement number they tell me they don't need it. Convenient. Is this just malicious business practice or complete incompetence? Either way, avoid at all costs.
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August 2024 by richard black
June 8, 2024. Saturday.. Manager closed the gym at noon and sent everyone home because her replacement didn't show up for his shift.
Update. July 14th 2025l4, sunday. Planet fitness failed to open as scheduled at 7am. Waited 10 minutes with a half dozen other members in the parking lot until everyone started leaving. Another case of employees simply not showing up?
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August 2024 by Kelin Klink
This place is disgusting, I don't see how they can legally operate in 100 degree heat with 0 climate control. Can literally smell mold and mildew on the inside.
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July 2024 by Madeline Shuhart
I’ve gone to this gym for many years now. Sometimes new equipment comes in and this location was revamped once. However, you can tell it’s very neglected here at this location. I’m certain no other locations are in this condition. We just got out of a three day heat wave- it feels as if the AC is no longer working in here. That’s dangerous for anyone to be exerting energy in and may cause bigger issues than fixing the issue at hand. The equipment is always broken and it doesn’t appear anyone is willing to fix them- just throw a sign on it and leave it as it is. During rainy days, buckets are everywhere catching water, so there’s even structure issues. There is a brand new gym (with I'm sure working AC) within walking distance, with the same prices. This location will lose a lot of people. I don’t mean to be that person, however the temperature of this location is dangerous for people working out and also the people that work here.
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June 2024 by C. Rhodes
For the third straight week the air temperature has been very stuffy at this location. I’ve brought it to the attention of several employees but the lack of change suggests management is reluctant to take any corrective action or has scared the employees out of reporting any problems. Please see the attached photo if anyone is under any impression that this issue is open for debate. It may even qualify as an OSHA infraction…not to mention, the ceiling fans are rotating at half speed which does not lend itself to any meaningful ventilation. If the idea behind this is to cut costs why run the fans at all?
I’ve been patronizing PF for 15 years. This kind of thing where either the climate or the condition of the equipment, or both, is substandard is, at this point, beyond demoralizing.
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June 2024 by Jeremiah Smith
I love the atmosphere of this location. The lights are low and music is loud. It does get a little crowded sometimes but not too bad. The only real issue is that there are currently several pieces of equipment that have been broken for quite a while. This is a bummer. I don't know if this falls on the individual location or corporate but they should get it fixed!
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June 2024 by Ahlam El sini
I don't know what's wrong with the machines in this branch. Many machines has been broken for 3 months without fixing, plus the bathroom almost always dirty. Please take care of this branch because we love it
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May 2024 by John Hadfield
At least 5 pieces of equipment are out of order, 3 TVs are out, armrests on equipment held together with duct tape, ceiling leaks when it rains, and the water fountain has been out of order for 3 weeks...
I asked about the water fountain at the desk and was told that the owner knows and doesn't care - and gave me me a bottle of water.
If the owner reads these reviews, please check on this place and take care of it. It's really sad right now.
Update - close to ten pieces of equipment down now. 5 TVs out. At least the water fountain is back on. There's another gym opening up down the street, and I'm sure you will lose a lot of clients if you don't fix the equipment soon.
Lowering my rating to a one.
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May 2024 by J Bella
This place went downhill and is a dump!
-water dispenser ..BROKE
-cable machines…BROKE
-fly machine…broke
This is just to name a few. Some of these machines have been down for over a YEAR! No response or care from management. Close this dump down and move to Crunch fitness when it opens.
Sad to say, $10 a mo. Is an overcharge for this landfill.
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May 2024 by DeaZanae Owens
Some lady who worked at the desk last i went stopped us after we had already gotten scanned in and started working out. She stated my age was incorrect in the system, which it wasnt, i tell her my age because I'm always assumed to be younger than i am and this lady just stared at me for a good minute before just walkin away. When we finally got ready to leave she said sorry and that i just didnt look old enough to be 27 and then she stopped talking and staed at me again, so uncomfortable. Any other time I've went though has been pretty ok at least.
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May 2024 by Bill Seidl
As an old-school weight lifter, I feel there is not enough free weights. There are plenty of machines to get the job done.
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May 2024 by Anthony Russo
No water filter. No fly machine. No stars.
